At a Glance
- Tasks: Manage complex claims in Management Liability and Financial Institutions from start to finish.
- Company: Join QBE, a leader in the insurance industry with a commitment to innovation.
- Benefits: Enjoy 30 days holiday, flexible working, and comprehensive medical insurance.
- Other info: Opportunity for career growth and mentoring junior team members in a dynamic environment.
- Why this job: Make a real impact by resolving high-stakes claims and driving business success.
- Qualifications: Strong analytical skills, effective communication, and experience in claims management.
The predicted salary is between 60000 - 75000 £ per year.
To examine, evaluate and process complex Claims estimates and paid Claims values in accordance with policy terms and conditions in line with QBE Claims Philosophy.
The Opportunity
Take charge of a complex and sophisticated portfolio of Management Liability and Financial Institutions claims from notification to resolution.
Your New Role
- Take charge of complex, high‑value Financial and Specialty Markets claims, managing them efficiently and effectively, ensuring they are resolved within policy terms and in line with QBE’s Claims Philosophy.
- Focus primarily on multi‑jurisdictional FI and ML claims, offering a truly diverse and challenging workload.
- Play a key role in executing the Claims strategy, driving the achievement of overall business goals.
- Collaborate closely with underwriters to retain and secure new business, including playing a crucial role in meetings with key customers and brokers.
- Investigate complex coverage issues – with market‑wide implications – thoroughly to ensure that QBE’s liability aligns with contractual commitments and policies.
- Manage high‑stakes disputed claims and other material issues, always pursuing efficient and economically sound resolutions.
- Build and nurture relationships with both internal stakeholders and external clients, ensuring the Claims function can fully support their needs.
- Oversee and guide external legal providers, carefully analysing coverage and defence reports, and confidently challenging advice to shape claims strategy.
- Act as a technical leader for junior Claims Adjusters and interns – supporting their development and providing them with mentoring and valuable career guidance.
About You
- Effective communication and ability to collaborate across various teams with different priorities and skillsets.
- Strong abilities in the use and interpretation of numerical data.
- Ability to work independently, organise own work and meet deadlines.
- Exceptional skills in Excel and other analytical and data tools, for example Power BI and SQL.
- Ability to question established processes and suggest improvements.
- Understanding of risks and uncertainty, the actuarial profession and/or London Market claims.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working, including part‑time, job share and compressed hours.
- Pension – automatically enrolled into the QBE pension plan with 10% employer contributions.
- Private medical insurance – fully comprehensive for you and your family.
- Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short‑term remote work abroad – up to 20 days per year from certain locations abroad.
- Sustainable investing – pension strategy with net‑zero goal.
- Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Senior Complex Claims Adjuster - ML/FI in London employer: hackajob
QBE is an exceptional employer that offers a dynamic and supportive work environment for Senior Complex Claims Adjusters in London. With a strong focus on employee growth, we provide comprehensive benefits including flexible working arrangements, generous holiday allowances, and robust family-friendly policies. Our commitment to sustainable practices and a collaborative culture ensures that you will thrive while managing complex claims and contributing to our strategic goals.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Complex Claims Adjuster - ML/FI in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at QBE or in similar roles. A friendly chat can open doors and give you insights that might just help you land that Senior Complex Claims Adjuster position.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss complex claims, multi-jurisdictional issues, and how you would handle high-stakes disputes. We want to see your expertise shine!
✨Tip Number 3
Showcase your analytical skills! Be ready to share examples of how you've used data tools like Excel or Power BI to solve problems in past roles. This will demonstrate your ability to manage complex claims effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at QBE.
We think you need these skills to ace Senior Complex Claims Adjuster - ML/FI in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Complex Claims Adjuster role. Highlight your experience with complex claims, especially in Management Liability and Financial Institutions. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage high-value claims and collaborate with various teams. Let us know why you’re excited about joining StudySmarter!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, make sure to highlight your proficiency in Excel and any other data tools like Power BI or SQL. We love seeing how you’ve used these skills in past roles to drive results!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at hackajob
✨Know Your Claims Inside Out
Before the interview, make sure you thoroughly understand the complexities of Management Liability and Financial Institutions claims. Familiarise yourself with QBE’s Claims Philosophy and be ready to discuss how your experience aligns with their approach to resolving high-value claims.
✨Showcase Your Analytical Skills
Since the role requires strong abilities in interpreting numerical data, prepare to demonstrate your analytical skills. Bring examples of how you've used tools like Excel, Power BI, or SQL to manage claims effectively, and be ready to discuss any improvements you've suggested in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past experiences where you managed complex claims or resolved disputes, and be prepared to explain your thought process and the outcomes of your actions.
✨Build Rapport with Interviewers
Effective communication is key in this role, so practice building rapport during the interview. Engage with your interviewers by asking insightful questions about their team dynamics and how they collaborate with underwriters and clients. This shows your interest in the role and helps you stand out.
