Our client is a global technology company.
A problem isn't truly solved until it's solved for all. That's why colleagues build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at our client, you'll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Program Manager on our Arts and Culture (GAC) team, you will sit at the intersection of strategy and operations, acting as a critical bridge between GAC leadership, product teams, cross-functional partners, and global external cultural organizations. By driving rigorous metrics tracking and process improvements, you will ensure that our teams are aligned and operating efficiently. You will act as the connective tissue across the organization, translating high-level strategy into actionable operational plans and fostering a culture of operational excellence.
GAC is a cross-functional product group at our client. Our mission is to preserve, promote, and democratize access to culture. Together with museums, cultural institutions, and artists we bring the world's cultural heritage online and make immersive experiences available to anyone, anywhere.
Minimum qualifications: Bachelor's degree in Business, Technology, Operations, or equivalent practical experience.
2 years of experience in program management, business operations, or strategy and operations, with ownership of end-to-end program lifecycles.
Experience managing program budgets, financial tracking, and resource allocation (e.g., forecasting, tracking burn rates, agreement milestones).
Experience defining, tracking, and reporting operational and performance metrics (e.g., Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)) for executive leadership.
Experience driving cross-functional alignment across technical (engineering/product) and non-technical stakeholders (e.g., partnerships, content, or external institutions).
Preferred qualifications: Experience in Business Operations and Strategy (BizOps), centra...
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