At a Glance
- Tasks: Lead the development of a global rewards experience that delights customers.
- Company: Join J.P. Morgan, a leader in financial services with a start-up mentality.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Other info: Dynamic role with excellent career advancement opportunities in a flat-structure organisation.
- Why this job: Make a real impact in revolutionising mobile banking and customer loyalty.
- Qualifications: Proven product management experience and strong stakeholder management skills.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Product Manager - Rewards role at hackajob. Hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. We have launched the digital bank, Chase UK, to revolutionise mobile banking with seamless journeys our customers love. We are building the bank of the future from scratch, channelling our start‐up mentality every step of the way – meaning you will have the opportunity to make a real impact.
About the Role
As a Global Product Manager at JPMorgan Chase within the International Consumer Bank, you will be part of a flat‐structure organization. Your responsibilities will include building capabilities that can be tailored by market teams to local customer bases while remaining unmistakably a Chase product. Your stakeholder management skills will enable you to get features into production that meet the firm’s uncompromising standards on controls and risk while balancing the priorities of multiple markets.
Job Responsibilities
- Develop the Global Rewards Experience – build a set of capabilities that offer customers in multiple markets a loyalty‐building experience with personalised moments of joy, while allowing markets teams to tailor them to their customer base.
- Balance the requirements of markets, controls and technology to determine the short‐ and long‐term roadmap for the credit card product.
- Write requirements and acceptance criteria for the features decided upon, collaborating with markets, design/content, platform and controls to ensure they are desirable, usable, feasible and viable.
- Pull together the stakeholders required across backend, frontend, markets, controls, design, content etc. to deliver on the roadmap – and be accountable for that end‐to‐end delivery.
- Be accountable for product performance, identifying weaknesses and prioritising improvements.
- Manage vendors, ensuring they meet their SLAs while controlling costs.
- Ensure controls continue to meet firm‐wide standards to manage risk and regulatory obligations.
Required Qualifications, Capabilities and Skills
- Experienced product manager, able to demonstrate how they balanced multiple priorities to define a roadmap.
- Able to articulate product KPIs, how they monitored performance and how they improved it.
- Data analysis and modelling expertise, able to translate customer data into customer insights.
- Track record of delivery against a product roadmap.
- Ability to manage multiple stakeholders and explain decisions clearly, logically, empathetically but firmly.
Preferred Qualifications, Capabilities and Skills
- Experience within a loyalty or rewards setting, able to demonstrate how rewards partnerships delivered commercial benefits.
- Experience managing existing and new vendor contracts.
- Commercial modelling experience to pull together a business case that supports partnership decisions.
About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. We are an equal‐opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Product Manager - Rewards in London employer: Hackajob
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StudySmarter Expert Advice🤫
We think this is how you could land Product Manager - Rewards in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hackajob!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hackajob would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hackajob through your school's career services!
We think you need these skills to ace Product Manager - Rewards in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager - Rewards, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager - Rewards position at Hackajob. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hackajob
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
