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- Tasks: Lead the development of a global rewards experience that delights customers.
- Company: Join J.P. Morgan, a leader in financial services with a start-up mentality.
- Benefits: Competitive salary, diverse culture, and opportunities for personal growth.
- Why this job: Make a real impact in revolutionising mobile banking and customer loyalty.
- Qualifications: Proven product management experience and strong stakeholder management skills.
- Other info: Dynamic role with excellent career advancement opportunities in a flat-structure organisation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Product Manager - Rewards role at hackajob. Hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. We have launched the digital bank, Chase UK, to revolutionise mobile banking with seamless journeys our customers love. We are building the bank of the future from scratch, channelling our startâup mentality every step of the way â meaning you will have the opportunity to make a real impact.
About the Role
As a Global Product Manager at JPMorgan Chase within the International Consumer Bank, you will be part of a flatâstructure organization. Your responsibilities will include building capabilities that can be tailored by market teams to local customer bases while remaining unmistakably a Chase product. Your stakeholder management skills will enable you to get features into production that meet the firmâs uncompromising standards on controls and risk while balancing the priorities of multiple markets.
Job Responsibilities
- Develop the Global Rewards Experience â build a set of capabilities that offer customers in multiple markets a loyaltyâbuilding experience with personalised moments of joy, while allowing markets teams to tailor them to their customer base.
- Balance the requirements of markets, controls and technology to determine the shortâ and longâterm roadmap for the credit card product.
- Write requirements and acceptance criteria for the features decided upon, collaborating with markets, design/content, platform and controls to ensure they are desirable, usable, feasible and viable.
- Pull together the stakeholders required across backend, frontend, markets, controls, design, content etc. to deliver on the roadmap â and be accountable for that endâtoâend delivery.
- Be accountable for product performance, identifying weaknesses and prioritising improvements.
- Manage vendors, ensuring they meet their SLAs while controlling costs.
- Ensure controls continue to meet firmâwide standards to manage risk and regulatory obligations.
Required Qualifications, Capabilities and Skills
- Experienced product manager, able to demonstrate how they balanced multiple priorities to define a roadmap.
- Able to articulate product KPIs, how they monitored performance and how they improved it.
- Data analysis and modelling expertise, able to translate customer data into customer insights.
- Track record of delivery against a product roadmap.
- Ability to manage multiple stakeholders and explain decisions clearly, logically, empathetically but firmly.
Preferred Qualifications, Capabilities and Skills
- Experience within a loyalty or rewards setting, able to demonstrate how rewards partnerships delivered commercial benefits.
- Experience managing existing and new vendor contracts.
- Commercial modelling experience to pull together a business case that supports partnership decisions.
About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the worldâs most prominent corporations, governments, wealthy individuals and institutional investors. We are an equalâopportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicantsâ and employeesâ religious practices and beliefs, as well as mental health or physical disability needs.
Product Manager - Rewards in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Product Manager - Rewards in London
â¨Tip Number 1
Network like a pro! Reach out to current employees at J.P. Morgan or in the fintech space on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
â¨Tip Number 2
Prepare for the interview by understanding the product landscape. Dive deep into Chase UK's offerings and think about how you can enhance the rewards experience. Show us youâre passionate about making an impact!
â¨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've balanced multiple priorities and delivered on a product roadmap. We want to hear about your journey and what makes you tick.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Product Manager - Rewards in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Manager - Rewards role. Highlight your experience in managing multiple priorities and delivering against a product roadmap, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the rewards space and how you can contribute to our mission at Chase UK. Be specific about your past experiences and how they relate to the responsibilities outlined in the job description.
Showcase Your Data Skills: Since data analysis is crucial for this role, make sure to include examples of how you've used data to drive product decisions. We want to see how you translate customer insights into actionable strategies.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and shows us you're serious about joining our team at J.P. Morgan.
How to prepare for a job interview at hackajob
â¨Know Your Product Inside Out
Before the interview, dive deep into J.P. Morgan's rewards programme and understand its features. Be ready to discuss how you would enhance the Global Rewards Experience and tailor it to different markets. This shows your genuine interest and preparedness.
â¨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed multiple stakeholders in previous roles. Highlight specific situations where you balanced competing priorities and delivered results. This will demonstrate your ability to navigate the flat-structure organisation effectively.
â¨Data is Your Best Friend
Brush up on your data analysis skills! Be prepared to discuss how you've used customer data to drive insights and improve product performance. Bring examples of KPIs you've monitored and how they influenced your decision-making process.
â¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges in managing vendor contracts or balancing market requirements with controls. Practising these scenarios can help you articulate your thought process clearly during the interview.
