You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
hackajob is partnering directly with JPMorganChase to hire for this role.
JOB DESCRIPTION
At JPMorganChase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Technical Product Manager at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology.
Our engineers are naturally solution-oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in teams focused on improving the reliability, resilience, observability, and operability of customer-facing digital banking services. We build automation, define measurable reliability practices, reduce operational friction, and partner with engineering teams to ensure services are designed, delivered, and operated with reliability in mind.
Job responsibilities
- Support the product strategy and delivery of reliability capabilities, including standards, observability, incident practices, automation, and developer experience improvements.
- Partner with engineers, site reliability engineers, and cross-functional teams to understand problems, gather requirements, and translate ideas into clear product work.
- Support roadmap planning and prioritisation to align delivery with business goals, engineering needs, and reliability outcomes.
- Identify opportunities to improve platform reliability, reduce operational friction, and help teams build and run services confidently. xgikmsk
- Use data and feedback, including incident trends, service health metrics, adoption data, and stakeholder input, to guide decisions and measure progress.
- Create clear product materials, including problem s Please click on the apply button to read the full job description
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