At a Glance
- Tasks: Lead teams to deliver actionable insights that drive business performance.
- Company: Join British Airways, a pioneering airline with over 100 years of history.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for growth.
- Other info: Be part of a diverse team committed to innovation and inclusion.
- Why this job: Make a real impact by transforming complex data into clear insights.
- Qualifications: Strong analytical skills and experience in leading insight delivery.
The predicted salary is between 55000 - 65000 € per year.
hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. A career without limits. As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far‑flung places, a job at British Airways is yours to make. We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.
The Role
You’ll be part of the Operations Delivery Intelligence (ODI) directorate, leading the delivery of actionable insight that enables better decision‑making and improves business performance across your assigned area. This team plays a critical role in translating complex data into clear, decision‑ready insight that drives measurable outcomes for the airline.
What You’ll Do
- Lead and manage insight analyst teams to deliver insight projects from scoping through to delivery
- Structure complex, ill‑defined business problems and frame insight solutions aligned to business goals
- Provide senior oversight of the design, lifecycle and adoption of insight and data visualisation products
- Set direction for best practice in insight interpretation, narrative development and decision‑ready output
- Work with Communities of Practice to evolve enterprise insight and usability principles
- Ensure the quality and timely delivery of actionable insight for an area of the business
- Acquire, process and analyse large and complex data sets to generate high‑quality insights
- Conduct in‑depth investigations into performance issues and business opportunities
- Translate analytical findings into clear, actionable recommendations
- Provide regular performance and insight updates to senior audiences
- Design and build intuitive data visualisations that deliver automated, actionable insight
- Advise stakeholders on how insights and visualisations can improve business outcomes
- Oversee the improvement and decommissioning of existing insight products
- Monitor industry trends in insight, analytics and decision‑support technologies
- Ensure adherence to published frameworks, best practice and ethical standards
What You’ll Bring To British Airways
- Strong analytical mindset with the ability to structure ambiguous problems
- Proven experience leading insight delivery and influencing decision‑making
- Ability to communicate complex information clearly to both senior and non‑technical audiences
- Confidence challenging constructively and influencing senior stakeholders
- Strong stakeholder relationship‑building capability
- Experience coaching, managing and developing others
- Ethical, responsible and consultative approach to insight delivery
- Collaborative, resilient and adaptable working style
- Continuous improvement mindset with a strong focus on business impact
Your Experience
- Numerate degree or equivalent OR Experience of applying data insight to business problems
What We Offer
We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
Principal Insight Analyst - Operations & Engineering in London employer: hackajob
British Airways is an exceptional employer that values its employees and fosters a culture of inclusivity and growth. With access to outstanding staff travel benefits, opportunities for professional development, and a commitment to diversity, working as a Principal Insight Analyst in the Operations Delivery Intelligence team offers a chance to make a meaningful impact while enjoying a rewarding career in a dynamic environment. Join us and be part of a legacy that connects Britain with the world, where your ambitions can truly take flight.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Insight Analyst - Operations & Engineering in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at British Airways on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to data analysis and insight delivery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your analytical skills during the interview! Bring examples of past projects where you turned complex data into actionable insights. This will demonstrate your ability to tackle ambiguous problems, just like they’re looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re genuinely interested in joining the British Airways team.
We think you need these skills to ace Principal Insight Analyst - Operations & Engineering in London
Some tips for your application 🫡
Show Your Analytical Skills:Make sure to highlight your analytical mindset in your application. We want to see how you can structure complex problems and deliver actionable insights, so share examples of your past experiences that demonstrate this.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific projects or experiences that align with the Principal Insight Analyst position and how they relate to British Airways' goals.
Communicate Clearly:Since you'll be dealing with both technical and non-technical audiences, it's crucial to communicate complex information clearly. Use straightforward language in your application to show us you can make data understandable for everyone.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at hackajob
✨Know Your Data Inside Out
As a Principal Insight Analyst, you'll be dealing with complex data sets. Make sure you understand the data relevant to British Airways and can discuss how it impacts decision-making. Prepare examples of how you've previously turned data into actionable insights.
✨Showcase Your Leadership Skills
You'll be leading teams, so it's crucial to demonstrate your leadership experience. Think of specific instances where you've successfully managed projects or influenced stakeholders. Be ready to discuss your coaching style and how you develop others in your team.
✨Communicate Clearly and Confidently
You’ll need to convey complex information to both technical and non-technical audiences. Practice explaining your past projects in simple terms. Use visuals if possible, as this aligns with the role's focus on data visualisation.
✨Emphasise Continuous Improvement
British Airways values a continuous improvement mindset. Be prepared to discuss how you've identified areas for improvement in previous roles and the impact of your recommendations. Show that you're adaptable and open to feedback.
