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- Tasks: Lead strategic platform and data operations initiatives to drive business growth and client engagement.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional development.
- Other info: Be part of a diverse team that values inclusion and fosters career growth.
- Why this job: Shape the future of data-driven decision-making and make a real impact on client experiences.
- Qualifications: Expertise in platform management, data operations, and strong leadership skills required.
The predicted salary is between 80000 - 100000 £ per year.
Are you ready to shape the future of data-driven decision-making at JPMorgan Chase? Join us as a Platform and Data Operations Director and play a pivotal role in building the backbone of Client360. You will lead with impact, collaborating across teams to deliver innovative solutions that unify client data and drive business growth. Here, your expertise will help us deliver operational excellence and empower enterprise-wide transformation. Be part of a team where your leadership and vision make a difference.
As a Platform and Data Operations Director within Data, Digital and AI, you will lead the strategic planning and execution of platform and data operations for Client360. You will collaborate with cross-functional teams to advance a unified client view and champion data-driven decision-making. Your focus on compliance, integration of diverse insights, and operational excellence will foster client engagement and business growth. You will help drive enterprise transformation by ensuring our platforms and data operations are robust, secure, and scalable.
Job Responsibilities
- Develop and execute strategic platform and data operations initiatives for Client360, aligning with organizational objectives.
- Oversee planning, execution, risk management, and delivery of key platform and data operations activities.
- Coach and mentor teams on best practices in platform management, data operations, and stakeholder engagement.
- Own platform and data operations performance, driving enhancements to achieve business outcomes.
- Collaborate with engineering, operations, and business teams to maintain and enhance platform and data processes.
- Define the platform and data operations experience, focusing on process optimization and stakeholder satisfaction.
- Oversee foundational platform and data processes that support Client360.
- Drive continuous improvement by establishing and monitoring key performance indicators.
- Leverage analytics, including machine learning and AI, to derive actionable business insights.
- Understand internal team needs and anticipate future requirements, collaborating across business lines.
- Utilize platform and data operations to deliver personalized client experiences and ensure regulatory compliance.
Required Qualifications, Capabilities, And Skills
- Expertise in delivering platform and data operations, business initiatives, or transformation programs.
- Extensive knowledge of platform management, data operations, process improvement, strategic planning, and data analytics.
- Ability to influence adoption of key platform and data operations lifecycle activities.
- Experience driving change and managing stakeholders across multiple functions.
- Proven track record of leading large-scale platform, data integration, and analytics projects.
- Strong understanding of platform integration techniques, data governance, regulatory compliance, and data privacy.
- Customer-centric mindset with the ability to prioritize and deliver stakeholder needs.
- Experience leading cross-functional teams and managing stakeholders to drive innovation.
- Excellent problem-solving skills and strategic thinking about platform and data operations.
- Strong communication and interpersonal skills for presenting complex concepts to diverse audiences.
- Familiarity with emerging technologies and best practices in platform management, data operations, and CRM.
Preferred Qualifications, Capabilities, And Skills
- Experience working in a highly matrixed, complex organization.
- Extensive experience in platform management, data operations, or CRM systems within a financial institution.
- Advanced degree in Computer Science, Data Science, Business, or a related field.
- Demonstrated ability to engage customers and stakeholders positively in platform and data operations.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Platform and Data Operations Director in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform and Data Operations Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those at J.P. Morgan. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by researching the latest trends in data operations and platform management. Show us that you're not just a candidate, but a thought leader who can contribute to the future of Client360.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven change and managed stakeholders in past roles. We want to hear about your successes and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining the team!
We think you need these skills to ace Platform and Data Operations Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Platform and Data Operations Director role. Highlight your expertise in platform management and data operations, as well as any relevant projects you've led.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about data-driven decision-making and how your leadership can drive innovation at J.P. Morgan. Be specific about your achievements and how they relate to the job.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention examples where you’ve tackled complex challenges in platform and data operations. We love seeing how you approach problems and what solutions you’ve implemented successfully.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at hackajob
✨Know Your Data Inside Out
As a Platform and Data Operations Director, you'll need to demonstrate your expertise in data management. Brush up on the latest trends in data analytics, machine learning, and platform integration techniques. Be ready to discuss how you've successfully implemented these in past roles.
✨Showcase Your Leadership Skills
This role requires strong leadership and the ability to influence cross-functional teams. Prepare examples of how you've coached and mentored teams in previous positions. Highlight specific instances where your leadership led to successful project outcomes or operational improvements.
✨Understand the Business Landscape
Familiarise yourself with J.P. Morgan's business model and how data-driven decision-making plays a role in their operations. Be prepared to discuss how your strategic planning aligns with their objectives and how you can contribute to their enterprise transformation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and strategic thinking. Think of scenarios where you've had to manage risks or drive change in complex environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.