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- Tasks: Lead the pensions communications strategy and translate complex rules into clear content.
- Company: Join Kingfisher, a diverse team dedicated to better homes and lives for everyone.
- Benefits: Enjoy a competitive benefits package and opportunities for career growth.
- Other info: Flexible hybrid working model with a focus on collaboration and inclusivity.
- Why this job: Make a real impact by helping colleagues understand their pension benefits.
- Qualifications: Significant experience in UK pensions communications and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 ÂŁ per year.
hackajob is collaborating with Kingfisher to connect them with exceptional professionals for this role. We’re Kingfisher, a team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
We’re looking for a Pensions Communication & Technical Manager to lead the end-to-end communications strategy and technical governance for our UK pension arrangements. You’ll translate complex rules and regulatory change into clear, accessible content and journeys that help colleagues understand their benefits and take action.
Responsibilities
- Set the plan: Own the annual pensions communications strategy and editorial calendar (DB & DC) with clear KPIs and measurable outcomes.
- Committee support: Act as Secretary to the Benefits Committee and support discretion processes (death/ill‑health retirements) and provide guidance to the trustees as appropriate.
- Support colleagues and members: Lead bonus sacrifice & high‑earner pensions processes; provide technical guidance on AA/taper/protections; partner with Payroll/HR/Reward and advisers on complex high‑earner cases.
- Manage regulatory processes: Coordinate pensions‑related DSARs and manage communications/case‑files for IDRP stages with Legal/Privacy and the Trustee.
- Keep us compliant: Monitor pensions regulation, advise on impacts and implementation, complete the annual TPR Scheme Return, and coordinate triennial auto‑re‑enrolment with Payroll and Reward.
- Deliver campaigns: Lead multi‑channel campaigns across email, web, letters and in‑person touchpoints (e.g., contribution changes, life events, retirement options) from brief to measurement.
- Partner well: Work closely with internal and external stakeholders, acting as a key point of contact on technical, member and communications matters.
Requirements
- Significant experience in UK pensions communications and governance (DB & DC).
- Experience operating in large, complex organisations.
- Proven experience coordinating cross‑functional teams across internal stakeholders and external providers to deliver multi‑channel communications.
- Strong pensions technical knowledge, including trustee processes and benefits.
- Skilled at leading through influence across internal stakeholders and external providers; strong stakeholder engagement.
- Comfort with data & insight (engagement metrics, funnels) to iterate journeys and content.
- Nice to have: PMI (or equivalent), accessibility/plain‑English credentials.
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at offsite locations. On average, around 60% of your time will involve in-person collaboration.
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Diversity & Inclusion
Our customers come from all walks of life - and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Interested? Great, apply now and help us to Power the Possible.
Pensions Communication & Technical Manager in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Communication & Technical Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions field and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can explain complex pension concepts in simple terms, just like you would in your communications strategy. This will show you're the right fit for the role!
✨Tip Number 3
Don’t forget to showcase your experience with multi-channel campaigns. Bring examples of how you've engaged stakeholders through various platforms, as this is key for the Pensions Communication & Technical Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Kingfisher and contributing to their mission of better homes for everyone.
We think you need these skills to ace Pensions Communication & Technical Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pensions Communication & Technical Manager role. Highlight your experience in UK pensions communications and governance, and show us how you can bring value to our team at Kingfisher.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that align with the responsibilities mentioned in the job description. We want to see how you've successfully led multi-channel campaigns or managed complex stakeholder relationships.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to complex topics like pensions. Make sure your content is accessible and easy to understand, just like you would for our colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining the Kingfisher family!
How to prepare for a job interview at hackajob
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of UK pensions, especially DB and DC schemes. Be ready to discuss how you would translate complex regulations into clear communications. This will show that you understand the technical side of the role and can make it accessible for others.
✨Showcase Your Communication Skills
Prepare examples of past campaigns you've led, particularly those involving multi-channel strategies. Highlight how you measured their success and adapted based on feedback. This will demonstrate your ability to engage stakeholders effectively and deliver impactful messages.
✨Understand the Company Culture
Familiarise yourself with Kingfisher’s values and mission. Think about how your experience aligns with their purpose of 'Better Homes. Better Lives.' during the interview. This will help you connect your personal goals with the company's vision, making you a more appealing candidate.
✨Prepare for Stakeholder Engagement Scenarios
Anticipate questions about how you would manage relationships with various stakeholders, both internal and external. Have specific examples ready that showcase your ability to influence and collaborate across teams. This will highlight your interpersonal skills and readiness for the role.