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- Tasks: Engage with clients to manage overdue accounts and secure settlements.
- Company: Join American Express, a leader in innovation and customer service.
- Benefits: Enjoy comprehensive support, skill development, and career growth opportunities.
- Why this job: Make a real impact while being part of a supportive and innovative team.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Be part of a culture that values your voice and ideas.
The predicted salary is between 28800 - 43200 £ per year.
Overview: hackajob is collaborating with American Express to connect them with exceptional tech professionals for this role. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
- Responsible for contacting clients with overdue accounts to secure the settlement of the accounts.
Member Services Professional in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Professional in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Member Services Professional role at American Express. You never know who might have an inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research American Express and their values. Think about how your skills align with their mission. We want you to shine, so practice common interview questions and come up with examples that showcase your experience in customer service.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’ve got loads of resources to help you prepare for the process. Let’s get you that job at American Express!
We think you need these skills to ace Member Services Professional in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Member Services Professional role. Highlight relevant experience and skills that align with what American Express is looking for. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with American Express. Be genuine and let your personality come through.
Showcase Your Communication Skills: As a Member Services Professional, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it's through your writing style or examples of past experiences, we want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining Team Amex!
How to prepare for a job interview at hackajob
✨Know Your Stuff
Before the interview, make sure you understand American Express's values and culture. Familiarise yourself with their history and how they support their clients. This will show that you're genuinely interested in the company and can align your answers with their mission.
✨Showcase Your Communication Skills
As a Member Services Professional, communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved issues for clients or improved processes. Be ready to discuss these examples, as American Express values innovative problem solvers who can think on their feet and provide excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
