At a Glance
- Tasks: Lead tech architecture reviews and drive automation to enhance workplace services.
- Company: Dynamic company focused on innovation and inclusivity.
- Benefits: Flexible hours, comprehensive rewards, and your birthday off!
- Other info: Join a culture that values diversity and encourages learning.
- Why this job: Shape solutions and make a real impact in workplace technology.
- Qualifications: 10+ years Microsoft stack expertise and strong automation skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a Lead Engineer – Workplace Technology & Automation to act as an internal consultant across our function. This role will identify opportunities, shape solutions, and help teams implement practical improvements across workplace services, support processes, and platform operations. It is a hands‑on, non‑managerial position suited to someone with strong Microsoft‑centric expertise and a consultative, pragmatic approach.
Role And Responsibilities
- Lead technical architecture reviews, risk assessments, and design decisions.
- Create roadmaps, reference patterns, and reusable checklists to improve delivery quality.
- Drive automation and AI adoption to reduce manual effort and enhance consistency.
- Mature Copilot usage within the workplace environment, building custom agents and plugins for enterprise workflows.
- Design and implement automation using scripting, APIs, and infrastructure‑as‑code.
- Improve integration between Microsoft 365 and service platforms such as ServiceNow.
- Act as an internal consultant, shaping ideas into workable solutions using agile practices.
- Collaborate with vendors and partners to ensure delivery aligns with internal standards.
Must-Have Skills
- 10+ years of strong expertise across the Microsoft stack: Microsoft 365, Copilot, Intune, Entra ID.
- Proven experience designing or delivering automation solutions in enterprise environments.
- Hands‑on experience using AI to improve operational processes and support services.
- Proficiency in PowerShell, APIs, scripting, and infrastructure‑as‑code.
- Experience in agile delivery environments (user stories, backlog‑driven delivery).
- Ability to shape roadmaps and turn opportunities into practical, scalable plans.
- Strong stakeholder management and communication skills.
- Prior experience as a senior individual contributor, specialist, or internal consultant.
Good-to-Have Skills
- Experience with ServiceNow integrations with Microsoft 365 or workplace services.
- Background in improving service desk or support workflows through automation.
- Experience establishing standards or operating models for AI/automation services.
- Relevant certifications: TOGAF, ScrumMaster, Microsoft SC‑300 / MD‑102 / AZ‑500.
- Exposure to Mac / Linux management environments.
What You Can Expect From Us
Enjoy a comprehensive rewards package, flexible working hours, and your birthday off. You also benefit from an investment in cutting‑edge technology and a small‑business feel that encourages experimentation and learning. We are committed to diversity and inclusion, with networks such as dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive.
Our approach to Flexible Working
We value and respect differences and are committed to building an inclusive culture that balances career success with personal commitments. Some roles offer flexible options; if this is important to you, please discuss with your recruiter.
