At a Glance
- Tasks: Lead research on customer behaviour and collaborate with various teams to enhance onboarding.
- Company: Join Wise, a forward-thinking company focused on customer growth and experience.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real impact on customer onboarding and growth while mentoring others.
- Qualifications: Prior leadership experience and strong research skills are essential.
The predicted salary is between 60000 - 80000 £ per year.
Wise is seeking a Lead Design Researcher to join the Onboarding Squad in London.
You will lead research on how customers behave in the acquisition funnel, productively collaborating with SEO, comparison, referrals and our website teams.
You will spend much of your time doing hands‑on research and strategic leadership, guiding the research direction for teams in your pod while mentoring one junior researcher.
Prior leadership experience is valued.
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We think you need these skills to ace Lead Design Researcher, Onboarding & Growth in London
Research Skills
Customer Behaviour Analysis
Collaboration Skills
SEO Knowledge
Strategic Leadership
Mentoring
Hands-on Research
