Head of Organisation Effectiveness - 12m FTC in London

hackajob is collaborating with Kingfisher to connect them with exceptional tech professionals for this role. We’re Kingfisher, a team of over 74,000 people with brands B&Q, Screwfix, Brico Depot, Castorama and Koctas. We aim to become the leading home improvement company and to grow the largest community of home improvers in the world. We’re looking for you to help achieve that.

At Kingfisher our customers come from all walks of life, and so do we. We are committed to treating all colleagues, future colleagues, and applicants equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working, both in terms of hours and location. We offer a blend of working from home and office locations in London, Southampton & Yeovil. Talk to us about how we can support you.

As Head of Organisation Effectiveness, you will shape and embed sustainable practices that help us deliver our purpose, Better Homes, Better Lives, For Everyone. Working across the business, you will design and implement frameworks and tools that drive positive change, ensuring our people and organisation thrive now and in the future. This is a 12-month contract role.

Responsibilities

• Establish the Organisation Effectiveness Centre of Excellence (COE) and create a clear two-year roadmap.
• Lead the successful rollout and embedding of a new organisation tool, supporting changes in HR and Finance ways of working.
• Build and nurture a vibrant OE community of practice across Banners and Group Functions, setting effective rhythms and rituals.
• Oversee central tracking and transparent reporting of organisation health metrics, partnering with the Transformation team.
• Lead capability interventions for the HR community on all aspects of Organisation Effectiveness, in collaboration with the HR Capability Lead.
• Develop and pilot a Group-wide approach to strategic workforce planning.
• Manage external partners and budgets for OE projects, ensuring integration with wider talent and HR deliverables.
• Strong HR generalist background, with expertise in organisation effectiveness best practice.
• Proven experience driving change in complex, matrixed organisations.
• Consultancy background and experience would be advantageous.
• Demonstrated ability in continuous improvement and process optimisation.
• Skilled in data analysis and using insights to inform decisions.
• Excellent relationship-building, collaboration, and influencing skills, with a pragmatic approach to delivering solutions.

Core values

• Be Customer Focused – constantly improving our customers' experience. We listen to our customers and colleagues. We innovate products and experiences to stay ahead.
• Be Human – leading with purpose, humanity and care. We do the right thing. We invest in our people and build great teams.
• Be Curious – thrive on learning, thinking beyond the obvious. We focus externally, globally and build the long term. We experiment and share our learnings.
• Be Agile – building trust and empowering people to work with agility. We act with pace, not perfection, role modelling 80/20. We take risks, fail fast and adapt quickly.
• Be Inclusive – inspiring diverse teams to achieve together. We celebrate difference as a strength. We collaborate, breaking down silos.
• Be Accountable – owning the plan, delivering results and growth. We focus on performance outcomes. We prioritise and simplify for others.

How to apply and benefits

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for roles even if you do not feel you meet 100% of the requirements. In return, we offer an inclusive environment with opportunities to stretch and grow your career, a competitive benefits package, and a culture that supports new ideas and experimentation. Interested? Apply now and help us to Power the Possible.