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- Tasks: Lead marketing strategy to boost customer engagement and retention across multiple regions.
- Company: Join hackajob, a forward-thinking company committed to diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and a vibrant team culture.
- Other info: Be part of a dynamic team focused on long-term customer value.
- Why this job: Make a real impact on customer experience in a global B2B SaaS environment.
- Qualifications: 8+ years of marketing experience in B2B SaaS and strong leadership skills.
The predicted salary is between 80000 - 120000 £ per year.
hackajob is seeking a Head of Customer Marketing to drive the marketing strategy and strengthen customer engagement across the UKI, Australia, New Zealand, and Canada. This role involves leading a high-performing team to improve retention and adoption through community and advocacy initiatives.
The ideal candidate will have over 8 years of marketing experience in a B2B SaaS environment and will focus on delivering long-term customer value. A commitment to diversity and inclusion is vital in our collaborative work culture.
Head of Customer Marketing: Growth Engine & Global Activation in London employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Marketing: Growth Engine & Global Activation in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for their team. Dive into their values and think about how you can contribute!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. We believe that the more comfortable you are talking about your experience and skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Customer Marketing: Growth Engine & Global Activation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Head of Customer Marketing role. Highlight your B2B SaaS experience and any relevant achievements in customer engagement.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer marketing and how you can drive our strategy. Share examples of past successes in improving retention and adoption, and don’t forget to mention your commitment to diversity and inclusion!
Showcase Your Leadership Skills: Since this role involves leading a high-performing team, make sure to highlight your leadership experience. Share stories that demonstrate your ability to inspire and motivate others, especially in a collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at hackajob
✨Know Your Numbers
As a Head of Customer Marketing, you'll need to demonstrate your understanding of key metrics. Brush up on your knowledge of customer retention rates, engagement statistics, and how they relate to marketing strategies. Be ready to discuss specific examples from your past roles where you've successfully improved these metrics.
✨Showcase Your Leadership Style
This role involves leading a high-performing team, so it's crucial to articulate your leadership approach. Prepare to share stories that highlight your ability to inspire and motivate teams, especially in a B2B SaaS context. Think about how you’ve fostered collaboration and inclusivity in previous positions.
✨Emphasise Community Engagement
Since the role focuses on community and advocacy initiatives, come prepared with ideas on how to enhance customer engagement. Discuss any past experiences where you've successfully built or leveraged communities to drive customer loyalty and advocacy. This will show your strategic thinking and creativity.
✨Align with Their Values
Diversity and inclusion are key to their culture, so make sure to express your commitment to these values. Share examples of how you've promoted diversity in your teams or marketing strategies. This will resonate well and demonstrate that you’re a good cultural fit for the company.