At a Glance
- Tasks: Lead and grow the creative function, setting the vision for brand identity and marketing output.
- Company: Join Lendable, a fast-growing fintech unicorn with a collaborative culture.
- Benefits: Flexible working, health coverage, retirement plans, and social events.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Shape the future of a leading brand and make a real impact in fintech.
- Qualifications: 7+ years in creative roles, with leadership experience in high-growth brands.
The predicted salary is between 60000 - 80000 £ per year.
hackajob is collaborating with Lendable to connect them with exceptional professionals for this role.
About Lendable
- One of the UK’s newest unicorns with a team of just over 700 people
- Among the fastest-growing tech companies in the UK
- Profitable since 2017
- Backed by top investors including Balderton Capital and Goldman Sachs
- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to:
- Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
- Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
- Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About The Role
We’re looking for a Head of Creative to lead and grow our creative function through this transformation. You’ll set the creative bar across Zable, manage and grow a pod of designers and producers, and own the creative output that defines how millions of customers experience our brands. This is a key role in shaping the next chapter of the company.
Essential:
- 7+ years of creative experience, with at least 2–3 years leading a creative team in a high-growth consumer brand or top creative agency
- Track record of building or significantly evolving a brand identity — ideally for a D2C consumer brand going through a rebrand or rapid scale
- Strong portfolio across brand, advertising, lifecycle and digital, with work that is genuinely best-in-class
- Confident managing, hiring and developing a multi-discipline team (designers, producers, freelancers, agencies)
- Comfortable operating both strategically (brand vision, system, narrative) and hands‑on
- Experienced collaborating with senior stakeholders — CMO, growth, lifecycle, product, performance and brand
- Demonstrable use of AI in your creative workflow, and a clear point of view on how AI is reshaping the creative discipline
Desirable:
- Experience in regulated industries (fintech, healthcare, telco, insurance)
- Experience spanning both in‑house and top creative agencies
- Experience standing up an in‑house creative function or production studio
- Comfort with creative effectiveness measurement and structured testing
You’re a Good Fit If You’re:
- Driven by craft but commercially minded — you measure work by impact, not awards
- A strong leader who lifts the people around you and attracts talent in your wake
- Pragmatic and decisive — you ship and learn rather than perfect in private
- Brand‑obsessed but flexible — you can hold a high bar at speed
- Energised by greenfield problems and not put off by ambiguity
- A confident communicator who can sell ideas internally and externally
What You’ll Be Doing:
- Brand & Creative Direction: Set the creative vision and bar across Zable, work closely on the rebrand and its roll‑out. Translate brand strategy into a coherent creative system: identity, tone, design language, motion and video. Own creative review across all marketing output — paid, lifecycle, organic, brand, partnerships, sponsorships. Evolve the brand over time based on customer insight, performance data and market shifts.
- Team Leadership: Hire, manage and develop the creative pod — designers, video producers, freelancers and agency partners. Set briefs, prioritise work and run a high‑output, high‑quality creative function. Coach the team on craft, AI workflows and commercial thinking. Define the operating model — in‑house vs. agency vs. freelance — that scales with our ambition.
- Cross‑functional Partnership: Partner closely with the CMO, growth, lifecycle, content, SEO and product teams to align brand and performance. Work with product design to ensure brand coherence between marketing and in‑product experience. Collaborate with finance, legal and compliance to keep work on‑brand and on‑policy.
- AI & Process: Lead the creative team’s adoption of AI — tools, workflows, evaluation. Build the systems, templates and processes that let us produce at volume without compromising the bar. Set creative effectiveness benchmarks and embed a test‑and‑learn culture.
Life at Lendable:
- Winning team: the opportunity to scale up one of the world’s most successful fintech companies
- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in‑office weekly; fully remote roles include regular opportunities for in‑person connection through socials and off‑sites
- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
- Health coverage: support for your physical and mental wellbeing, including private health cover
- Retirement & savings: long‑term financial wellbeing through retirement savings plans
- Employee referral programme: earn a competitive bonus when you refer successful new team members
- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in‑house chefs on in‑office days at select locations
- Sustainable commuting: cycle‑to‑work and electric vehicle salary sacrifice schemes available in select locations
Note: Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.
Head of Creative in London employer: hackajob
Lendable is an exceptional employer, offering a dynamic work environment where creativity thrives and innovation is at the forefront. With a strong focus on employee growth, Lendable provides opportunities for team members to take ownership of their projects, collaborate with top talent, and leverage cutting-edge technology, including AI, to redefine consumer finance. The company promotes a flexible working culture, prioritises employee wellbeing, and fosters a sense of community through regular social events, making it an attractive place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Creative in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for hackajob and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like hackajob are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with hackajob on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at hackajob. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Head of Creative in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit hackajob. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of hackajob:Show us that you’ve done your homework! In your application, briefly mention what you admire about hackajob’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at hackajob
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at hackajob will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At hackajob, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
