Head of AI Compliance (CX) in London

Head of AI Compliance (CX) in London

London Full-Time 80000 - 100000 £ / year (est.) Home office (partial)
hackajob

At a Glance

  • Tasks: Lead compliance for AI-driven applications and ensure regulatory alignment across customer communications.
  • Company: Join Revolut, a fast-growing fintech revolutionising how people manage their money.
  • Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
  • Other info: Be part of a multicultural team committed to diversity and inclusion.
  • Why this job: Shape the future of finance while ensuring compliance in an innovative environment.
  • Qualifications: Experience in AI and regulatory compliance, adaptable in fast-paced settings.

The predicted salary is between 80000 - 100000 £ per year.

hackajob is collaborating with Revolut to connect them with exceptional professionals for this role.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day. As we continue our lightning-fast growth, two things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We're looking for an experienced executive to join us as Head of Compliance and ensure compliance across AI-driven applications, customer communications, and marketing. You'll sit within our Customer Experience department and be an integral part of our first line of defence, enabling faster alignment and execution within the regulatory landscape. Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

  • Partnering with Product, Tech, and Growth teams to advise on AI regulations
  • Supporting new product launches and multi-market roll-outs for new customer experience features
  • Reviewing and approving customer communications and marketing materials
  • Owning post-launch product reviews, ensuring regulatory decisions are clear, documented, and defensible
  • Translating evolving regulation into actionable, product-ready requirements
  • Conducting horizon-scanning and supporting BAU compliance activities
  • Enabling the business by proposing pragmatic, compliant solutions that protect consumers while maintaining delivery velocity
  • Enhancing existing frameworks or developing new ones that remain consistent with regulatory requirements, ethical standards, internal policies, and risk appetite

What you'll need

  • Experience in AI and/or regulatory compliance
  • Expertise in interpreting and applying regulations within a business context
  • Experience in a top-tier bank, investment firm, crypto exchange, fast-growing technology company, or strategy consultancy
  • An excellent understanding of how compliance risk and business risk interact
  • Highly adaptable skills to work in a fast-paced, high-performance environment
  • The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important Notice For Candidates

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment. Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice.

Head of AI Compliance (CX) in London employer: hackajob

Revolut is an exceptional employer that prioritises its people and culture, having been certified as a Great Place to Work™. With over 13,000 employees globally, we foster a dynamic work environment that encourages innovation and collaboration, particularly in the fast-evolving field of AI compliance. Our commitment to diversity and inclusion, alongside ample opportunities for professional growth, makes Revolut an attractive choice for those looking to make a meaningful impact in the financial technology sector.

hackajob

Contact Details:

hackajob Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of AI Compliance (CX) in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Revolut on LinkedIn. A friendly chat can give us insider info about the company culture and the role, plus it might just get our foot in the door.

Tip Number 2

Prepare for the interview by diving deep into AI compliance topics. We should be ready to discuss how we can navigate regulations while keeping customer experience top-notch. Show them we know our stuff!

Tip Number 3

Practice makes perfect! Mock interviews with friends or mentors can help us refine our answers and boost our confidence. Let’s nail those tricky questions about compliance and risk management.

Tip Number 4

Don’t forget to apply through the official Revolut channels! We want to make sure our application stands out and reaches the right people. Plus, it keeps us safe from any job scams out there.

We think you need these skills to ace Head of AI Compliance (CX) in London

AI Regulations
Regulatory Compliance
Product Launch Support
Customer Communication Review
Post-Launch Product Review
Horizon Scanning
Pragmatic Solution Development

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Head of AI Compliance role. Highlight your experience in AI and regulatory compliance, and show us how your skills align with what we're looking for at Revolut.

Showcase Your Experience:We want to see your expertise in interpreting regulations within a business context. Share specific examples from your past roles that demonstrate your ability to manage compliance risks while driving business success.

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate directness, so make sure your key points stand out and are easy to understand.

Apply Through Our Website:Remember to apply through the official Revolut channels. This ensures your application reaches us directly and helps you avoid any potential scams. We can't wait to hear from you!

How to prepare for a job interview at hackajob

Know Your Regulations

Make sure you brush up on the latest AI regulations and compliance standards relevant to the role. Being able to discuss how these regulations impact product development will show that you're not just familiar with the rules, but that you can apply them in a business context.

Showcase Your Experience

Prepare to share specific examples from your past roles, especially if you've worked in a top-tier bank or fast-growing tech company. Highlight how you've successfully navigated compliance challenges and contributed to product launches, as this will resonate well with the interviewers.

Demonstrate Adaptability

Revolut thrives in a fast-paced environment, so be ready to discuss how you've managed multiple projects under pressure. Share stories that illustrate your ability to pivot quickly and find compliant solutions without sacrificing delivery speed.

Emphasise Team Collaboration

Since the role involves partnering with various teams, prepare to talk about your experience working cross-functionally. Discuss how you've collaborated with product, tech, and growth teams to ensure compliance while still driving innovation and customer satisfaction.