Compliance Business Partner - Second Charge Mortgages in London

About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

• One of the UK’s newest unicorns with a team of just over 700 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards, and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to:

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
• Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
• Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting

The UK second charge mortgage market is large, growing, and has seen little of the innovation that has transformed other areas of consumer finance. Lendable is building a new Second Charge Mortgage product with the ambition to change that – bringing the tech‑first approach and smooth customer experience that has made us a leader in unsecured lending into a market that has traditionally been slow and process‑heavy.

We’re looking for a Compliance Business Partner with in‑depth knowledge of the Mortgage Conduct of Business (MCOB) rules, experience advising on regulatory requirements for mortgage lenders and brokers. The Compliance team ensures the company adheres to regulatory standards and internal policies and procedures. Through their advisory support and monitoring activity, the Compliance team collaborates with all areas of the business to ensure that our operations are in line with regulatory expectations and delivering good outcomes for our customers. There’s a lot to do, from providing compliance advice to the business, to fostering a culture of compliance awareness and customer centricity within the firm.

What You’ll Be Doing:

• Provide compliance advice on strategic and regulatory projects, assisting the business in achieving its Objectives and Key Results (OKRs).
• Review and approve (where necessary) essential business documentation and requests, including:
• Customer communications
• Financial promotions
• Training materials
• Policies and procedures
• Due diligence questionnaires
• Access and permissions
• Assist with the implementation of actions arising from compliance monitoring and/or audit reviews.
• Monitor regulatory changes, conduct gap analysis, and inform the business on significant changes and required actions.
• Represent the compliance function in key internal forums and meetings and external sessions when needed.
• Aid the business in understanding regulatory risks and designing appropriate controls.
• Prepare and present reports on key compliance matters.

Must‑haves:

• Minimum of two years experience in a senior compliance, audit or risk role relating to second charge mortgages (e.g., specialist lender, bank, regulator)
• Minimum of five years experience working in financial services in a compliance role (preferably an advisory role)
• Experience of working with mortgage brokers, and knowledge of the FCA regulations applicable to them
• Excellent written and verbal communication skills
• In‑depth knowledge of the FCA Handbook, including the Consumer Duty, MCOBS, PRIN and DISP

Nice‑to‑haves:

• Bachelor’s degree or equivalent qualification
• CeMAP / ICA Advanced Certificate or Diploma
• People management experience

Interview Process:

• Intro call: A quick chat with a member of the Talent team to discuss your background and the role.
• Cognitive Assessment: A 15‑minute online assessment
• Virtual 30‑minute interview with our Head of Compliance
• Case Study: A take‑home case study assessment to complete in your own time
• On‑site Interview with one of our Product MDs and Chief Risk Officer

Life at Lendable:

• Winning team: the opportunity to scale up one of the world’s most successful fintech companies
• Flexible working: flexible approach tailored to each role. Hybrid roles require three days in‑office weekly; fully remote roles include regular opportunities for in‑person connection through socials and off‑sites
• Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
• Health coverage: support for your physical and mental wellbeing, including private health cover
• Retirement & savings: long‑term financial wellbeing through retirement savings plans
• Employee referral programme: earn a competitive bonus when you refer successful new team members
• Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in‑house chefs on in‑office days at select locations
• Sustainable commuting: cycle‑to‑work and electric vehicle salary sacrifice schemes available in select locations

Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.