At a Glance
- Tasks: Lead strategic initiatives and enhance client experiences in a dynamic banking environment.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to innovation.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Work in a fast-paced team with excellent career advancement opportunities.
- Why this job: Make a real impact by delivering first-class experiences for clients and employees.
- Qualifications: Bachelor’s degree or relevant experience, strong communication skills, and a collaborative mindset.
The predicted salary is between 80000 - 100000 £ per year.
hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. The International Private Bank Employee (IPB) and Client Experience Team (ECX) is committed to delivering a first-class experience for employees, clients, and prospects across all channels. Through a proactive, coordinated, and innovative approach, ECX partners with stakeholders across all aspects of the International Private Bank.
In this role, you will lead strategic priorities, coordinate resources, and ensure effective execution of initiatives. As part of a dynamic and growing team, you will collaborate across functions and regions to deliver innovative projects that enhance experiences for employees and clients, with opportunities to pilot and scale new ideas. The ideal candidate is a collaborative self-starter who thrives in a fast-paced setting, with excellent written and verbal communication skills, strong interpersonal abilities, and a passion for delivering outstanding experiences. You will work with stakeholders to develop and manage experience initiatives, fostering innovation and teamwork locally and globally. The successful candidate will inspire confidence, drive outcomes, and build strong relationships across teams.
Job Responsibilities
- Manage internal and external communications from the IPB CEO and Regional CEOs, including the newsletter and recognition notes, while ensuring all messaging is accurate, consistent, and aligned with brand guidelines.
- Oversee CEO LinkedIn and Hearsay profiles, develop a content calendar and draft posts as needed.
- Develop and implement creative gifting initiatives for clients around milestone events, supporting advisors in strengthening personal client relationships.
- Direct and support one team member based in Geneva, providing guidance, feedback, and oversight to ensure effective collaboration and performance.
- Assist in managing an offshore team, leveraging their support to manage responsibilities and drive projects forward.
- Contribute ideas and feedback to improve processes and experience initiatives; proactively leverage automation tools to streamline workflows and reduce manual work.
- Maintain reports, interpret findings and provide recommendations.
- Ensure compliance with organizational policies and regulatory requirements.
- Serve as a culture carrier, fostering team values and a positive environment in support of the team head and organization.
Required Qualifications, Capabilities And Skills
- Bachelor’s degree or relevant experience, preferably in financial services, client service, luxury brand, or a similar high-touch environment.
- Strong communication and writing skills.
- Exceptional attention to detail and organizational skills.
- Proven PowerPoint and Excel skills; experience with AI, Python, Alteryx, or Tableau is a plus.
- Ability to provide direction, feedback, and support to team members, fostering collaboration and performance.
- Program management mindset, with strong analytical, critical thinking, and problem-solving abilities.
- Ability to work well independently and as part of a team, building strong relationships with colleagues across global offices and cultures.
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About The Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
Communications & Pilots Lead, International Private Bank - Vice President in London employer: hackajob
J.P. Morgan is an exceptional employer that prioritises employee growth and innovation within a dynamic work culture. As part of the International Private Bank team, you will have the opportunity to lead strategic initiatives while collaborating with diverse stakeholders globally, all within a supportive environment that values creativity and teamwork. With a commitment to diversity and inclusion, J.P. Morgan fosters a workplace where your contributions are recognised and valued, making it an ideal place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Communications & Pilots Lead, International Private Bank - Vice President in London
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We think you need these skills to ace Communications & Pilots Lead, International Private Bank - Vice President in London
Some tips for your application 🫡
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How to prepare for a job interview at hackajob
✨Brush Up on Financial Analysis Skills
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