Client Insight Manager - Argos Insights in London
Client Insight Manager - Argos Insights

Client Insight Manager - Argos Insights in London

London Full-Time 55000 - 65000 ÂŁ / year (est.) No home office possible
hackajob

At a Glance

  • Tasks: Drive insights and strategies for Argos suppliers using the Sainsbury’s Insight Platform.
  • Company: Join Argos, the UK's leading omni-channel retailer with a focus on innovation.
  • Benefits: Competitive salary, career development, and a dynamic work environment.
  • Other info: Collaborative culture with opportunities for personal growth and professional development.
  • Why this job: Make a real impact by transforming data into actionable insights for top brands.
  • Qualifications: Experience in consumer insights, analytics, or marketing; strong relationship-building skills.

The predicted salary is between 55000 - 65000 ÂŁ per year.

As the UK’s leading omni‑channel retailer, Argos provides a unique offer of choice, value and convenience to meet customer needs, selling products through over 800 stores, website and mobile apps. Nectar360 (N360) offers suppliers comprehensive multi‑channel marketing solutions in and around Sainsbury’s and Argos stores and online. Using Nectar, the UK’s most comprehensive customer database, teams conduct advanced analysis to uncover new insights about shopper interactions and brands.

We are looking for an ambitious Client Insight Manager with Insight Commercialisation experience to work with external Argos suppliers and internal stakeholders to drive the uptake of the Sainsbury’s Insight Platform (SIP) for Argos.

Responsibilities
  • Support the delivery of the Argos Data & Insights budget, determine risks and identify opportunities to hit budget and deliver year‑over‑year growth.
  • Lead and direct pipeline opportunities, annual contract renewals, run platform demonstrations, create quotes for prospective clients and work with existing brands on SIP for Argos to achieve the annual revenue target.
  • Play a key role in delivering Data & Insight Services to Argos suppliers, supporting and aligning with the Nectar360 Data & Insight strategy within the N360 Argos Client Service and Data & Insight teams.
  • Act as a champion of SIP for Argos, driving the proposition, landing and growing the SIP‑Argos data proposition for clients while collaborating with Client Service, Commercial, Supplier Planning and Data & Insight teams.
  • Work collaboratively with client service teams (Client Directors, Senior Client Managers, Client Managers, Executive levels) and with the Data & Insights team.
  • Confidently manage client relationships, develop a deep knowledge of client businesses, and help identify how SIP‑Argos will improve business decisions and opportunities.
Key Competencies – What I Need to Show
  • High energy, organised, proactive and a team player with a “can‑do” attitude.
  • Skilled at working in a matrix environment, influencing internal stakeholders across Tech, Product and Commercial teams while also dealing with a wide variety of clients with differing needs and requirements.
  • A good negotiator, able to satisfy varying needs in the face of conflicting demands.
  • Demonstrate customer‑centric thinking.
  • Outstanding verbal and written communication skills and superior presentation skills.
  • Anticipate next steps and future risks and opportunities within your area, taking action to address them in the absence of a given structure.
  • Flex your style and manage messages for your team and stakeholders to get traction within and outside your team.
  • Astute relationship management and excellent interpersonal skills across the breadth of the Sainsbury’s Argos business including Commercial functions, Supplier Planning, Data & Insight teams, and external suppliers.
  • Curious on industry trends and competitive threats, seeking out and demonstrating creative thinking to leverage new opportunities to drive growth and relationships.
  • Commitment to ongoing personal development.
Essential Criteria
  • Experience working in a fast‑moving and pressured environment.
  • Experience of working in category management, consumer insights, analytics or marketing function (Retail, General Merchandise, FMCG, or consultancy background preferred).
  • Strong people and relationship‑building skills with clients.
  • Experience with insight practices and/or other customer data sets and tools (e.g. GfK, NPD, Nielsen, Kantar, IRI).
  • Experience working to monthly targets and financial management.
  • Strong analytical and numerical capabilities.
  • Outstanding verbal, written and presentation style.
  • Strong management skills.
  • Excellent project management.
  • Comfortable leading and working with ambiguity, changing situations and stretching targets.
  • High resilience and tenacity, able to deal with challenges from across the business while maintaining a positive and proactive style.
  • Drive and passion that is infectious, delivering as a leader and individual while motivating the broader team to deliver stretching sales targets.
  • Computer literate.
Resources Available
  • Contributor to delivering significant company profit.
  • Support from Argos Client Service, Data & Insights & Product teams.
  • A network of Nectar360 colleagues and teams.
Decision Authority

Proposing access levels and sharing associated platform costs.

Client Insight Manager - Argos Insights in London employer: hackajob

Argos is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, Argos provides ample opportunities for professional development and encourages a culture of creativity and customer-centric thinking. Employees benefit from working with cutting-edge data insights while enjoying a supportive team atmosphere that values diverse perspectives and fosters meaningful relationships.
hackajob

Contact Detail:

hackajob Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Insight Manager - Argos Insights in London

✨Tip Number 1

Get to know the company inside out! Research Argos and Nectar360, understand their values, and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and not just another applicant.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to client insights and data management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you top of mind. Plus, it shows your enthusiasm and professionalism.

We think you need these skills to ace Client Insight Manager - Argos Insights in London

Client Relationship Management
Insight Commercialisation
Data Analysis
Project Management
Negotiation Skills
Communication Skills
Presentation Skills
Analytical Skills
Numerical Capabilities
Team Collaboration
Adaptability
Problem-Solving Skills
Market Research
Stakeholder Management
Curiosity about Industry Trends

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Client Insight Manager role. Highlight your experience in insight commercialisation and how it aligns with what Argos is looking for. We want to see how you can bring value to the team!

Showcase Your Skills: Don’t hold back on showcasing your outstanding verbal and written communication skills. Use examples from your past experiences to demonstrate how you've successfully managed client relationships and influenced stakeholders. We love a good story!

Be Proactive: In your application, reflect your proactive attitude. Mention instances where you’ve anticipated challenges and taken action to address them. This will show us that you’re not just a team player but also someone who takes initiative!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter family!

How to prepare for a job interview at hackajob

✨Know Your Insights

Make sure you brush up on the latest trends in consumer insights and analytics. Familiarise yourself with tools like GfK, NPD, and Nielsen, as these will likely come up in conversation. Being able to discuss how these insights can drive business decisions will show your expertise.

✨Showcase Your Relationship Skills

Prepare examples of how you've successfully managed client relationships in the past. Think about times when you influenced stakeholders or navigated conflicting demands. This role requires strong interpersonal skills, so demonstrating your ability to build rapport is key.

✨Demonstrate Your Analytical Mindset

Be ready to discuss your analytical capabilities and how you've used data to inform decisions. You might be asked to solve a hypothetical problem during the interview, so practice articulating your thought process clearly and confidently.

✨Exude Enthusiasm and Proactivity

Argos is looking for someone with a 'can-do' attitude, so make sure your passion for the role shines through. Share examples of how you've taken initiative in previous roles and how you plan to drive growth and relationships in this position.

Client Insight Manager - Argos Insights in London
hackajob
Location: London

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