At a Glance
- Tasks: Lead impactful change initiatives across people, processes, and technology at Heathrow.
- Company: Join Heathrow, a leader in sustainable aviation and transformative airport experiences.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Other info: Be part of a dynamic team driving multi-billion pound projects for lasting impact.
- Why this job: Shape the future of travel while enhancing operational efficiency and passenger experience.
- Qualifications: Experience in business change and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
This role supports Heathrow to deliver practical change across people, process and technology. Working within the Process, Change and Readiness team, you will shape and deliver change activity that helps Heathrow operate smoothly and meet its future needs. The role focuses on turning plans into workable outcomes, ensuring change is understood, embedded and delivering benefit across the airport environment.
Key Responsibilities
- Deliver business change activity that supports operational, process and technology improvements.
- Coordinate change delivery across multiple teams, partners and suppliers.
- Support the integration of new solutions into day‑to‑day operations.
- Identify causes of operational issues and help design practical improvements.
- Track progress, outcomes and benefits using clear and accessible reporting.
Essential Skills
- Experience supporting or delivering business change within projects or programmes.
- Ability to plan, track and organise work across multiple activities.
- Clear communication skills, with experience working across varied stakeholder groups.
- Ability to use data and information to inform decisions and improvements.
- Experience working with cross‑functional or virtual teams.
- Flexible approach to changing priorities and business needs.
Desirable
- Experience in business change or project delivery approaches (for example Prosci or APM).
- Understanding of passenger or operational environments.
About Us
Together, we’re working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join Heathrow’s Development team and you’ll be part of this, making every journey better for millions each year, now and in the future. We’re the team that’s responsible for our multi‑billion pound programmes to successfully transform Heathrow into an extraordinary airport, whilst delivering outstanding value for passengers and airlines. Development covers project management, process improvement, business change, master‑planning, infrastructure and our ambitious capital investment programmes. This includes Heathrow Expansion, the UK’s biggest privately funded infrastructure project and flagship for delivering lasting economic growth.
Business Change Lead in London employer: hackajob
Heathrow Airport is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a Business Change Lead, you will play a pivotal role in shaping the future of aviation while benefiting from a culture that prioritises employee growth, sustainability, and operational excellence. With access to extensive training opportunities and the chance to contribute to transformative projects like Heathrow Expansion, you'll find meaningful and rewarding employment that makes a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Business Change Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Heathrow. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by understanding the key responsibilities of the role. Think about how your past experiences align with delivering business change and operational improvements. We want to see you shine!
✨Tip Number 3
Showcase your flexibility! Be ready to discuss how you've adapted to changing priorities in previous roles. This is crucial for a Business Change Lead, so let us know how you handle the unexpected.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Change Lead in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in business change. Use keywords from the job description to show us you understand what we're looking for!
Showcase Your Skills:Don’t just list your skills; give us examples of how you've used them in real-life situations. We want to see how you’ve delivered change and improved processes in past roles.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This will help us see your communication skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at hackajob
✨Know Your Change Management Frameworks
Familiarise yourself with change management methodologies like Prosci or APM. Being able to discuss these frameworks and how they apply to the role will show that you understand the principles behind effective business change.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with diverse stakeholder groups in the past. Clear communication is key in this role, so be ready to demonstrate your ability to convey complex information simply and effectively.
✨Be Data-Driven
Highlight your experience using data to inform decisions and improvements. Bring specific examples of how you've tracked progress and outcomes in previous roles, as this will resonate well with the interviewers looking for someone who can deliver measurable benefits.
✨Demonstrate Flexibility
Be prepared to discuss how you've adapted to changing priorities in past projects. This role requires a flexible approach, so sharing stories about how you've successfully navigated shifting demands will help you stand out.
