hackajob is partnering directly with Moody's Corporation to hire for this role.
At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
Strong understanding of banking and financial services workflows, including lending, risk management, finance, compliance and data-driven decision making
Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives
Proven ability to identify customer needs, translate business requirements and communicate solution value effectively
Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer priorities
Excellent presentation, facilitation and communication skills with the confidence to lead client engagements independently
Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience
Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously
Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to respon...
Associate Director - Customer Success Management in London employer: Hackajob
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