At a Glance
- Tasks: Engage industry experts and deliver insights under tight deadlines.
- Company: Join Third Bridge, a leader in client services with a dynamic culture.
- Benefits: Competitive salary, extensive vacation, and personal development allowance.
- Other info: Fast-paced environment with clear progression opportunities within 2 years.
- Why this job: Gain valuable skills in sales and leadership while working with top firms.
- Qualifications: Fluent in Norwegian and possess strong ambition and leadership experience.
The predicted salary is between 51000 - 68000 £ per year.
Job Description
Associate role at Third Bridge – a client services associate responsible for finding, calling, and engaging industry experts to deliver insights under tight deadlines.
Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.
Responsibilities
- Own projects end-to-end, truly understanding specific client needs and scheduling high‑calibre expert calls.
- Cold call and engage experts across industries, overcoming objections and winning buy‑in.
- Work at speed, managing multiple projects and clients at once.
- Learn fast, gaining broad knowledge of markets, business models, and regulations.
- Cross‑sell the full range of Third Bridge services including content library, surveys, advisory, and 1‑1 calls.
Qualifications
Business fluency in Norwegian (written and oral – Level C1 and above).
Must be intellectually strong, ambitious, with leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.
Benefits
- Commercial edge: sales, negotiation, relationship‑building skills and early leadership development.
- Client exposure: work with leading private equity firms, hedge funds, and consultancies.
- Clear progression: promotion possible within 2 years.
- Annual Personal Development Allowance.
- Salary: £51,000–£68,000 first‑year (base £40,000 plus uncapped performance bonus after first month).
- Comprehensive benefits: health, dental, vision, pension contributions.
- 25+ vacation days, flex days, and one month of work‑from‑anywhere per year.
EEO Statement
Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information.
By submitting a Third Bridge job application, you hereby provide Third Bridge (including Third Bridge's affiliates and relevant third‑party suppliers) with consent to collect, store and process your personal information for recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.
Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer.
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StudySmarter Expert Advice🤫
We think this is how you could land Associate, Client Services - Norwegian Speaker (2027 Start) in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at hackajob. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like hackajob before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Associate, Client Services - Norwegian Speaker (2027 Start) in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to hackajob:Your cover letter is your chance to shine! Tell us why you want to work at hackajob specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at hackajob!
How to prepare for a job interview at hackajob
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
