Our client is a leading UK fashion and home retailer.
The Role
Every item on sale in our stores and available on our website starts as an idea. Behind the scenes, our bespoke suite of Product System applications powers every step of an item's journey, from initial design and global sourcing to manufacturing, testing, and delivery.
Our Product Technology team supports the Buyers, Merchandisers, Designers, Technologists, and Product Coordinators who bring our range to life. As part of our team, you will help evolve our technology, improve our systems, and deliver tools that keep the business moving forward.
We are constantly looking to evolve our technology, our applications, and the services we offer our stakeholders. We really are a group of passionate people who love technology, pushing boundaries, and answering the what-ifs.
What You'll Take On
Working with us would mean exposure to new technologies and ways of working, getting involved in forcing through change and ultimately providing our customers with a better service. We have challenges with some legacy applications and ‘older' code languages, so we are looking for someone who isn't afraid to take this on.
This is a fast-paced environment that is never dull, and comes with the freedom and support to express yourself to come up with new initiatives. We are open to suggestions for new ways of working, improvements to applications and new technologies.
You will:
Provide application and operational support to our product owners and customers.
Build and maintain long-lasting relationships with our stakeholders.
Provide efficient and effective communication with users across all levels of the business.
Maintain our databases and ensure that systems are configured with updated operational data.
Understand the business impact of the Incidents received and prioritise accordingly.
Keep up to date with new applications and new functionality, as well as identifying any systems issues within the existing applications.
Escalation of high-priority and business-impacting issues to the relevant individuals.
Ensure the integrity of data by recording all actions for Incidents and Service Requests in the ServiceNow Service Management tool.
Provide additional guidance and support to the Application Support team.
Identify...
Senior Support Developer in Leicester employer: Hackajob
Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.
