We are looking for a Product Channel Manager to join our eCommerce Development team here at NEXT! Based onsite at NEXT Head Office in Enderby, Leicestershire with great benefits!
The Role:
At NEXT, search and product discovery are becoming one of our most strategically important areas of eCommerce. As customer behaviour evolves beyond traditional browse journeys into AI-assisted and conversational experiences, we are investing heavily in how customers find products across our digital platforms.
We are looking for a Product Channel Manager (Search & Discovery) to lead the customer facing experience across Search, Product Listing Pages (PLPs), filtering, sorting, navigation and emerging AI journeys.
This high impact role sits within our eCommerce Product team, driving experiences for millions of customers across NEXT and Total Platform brands. While our Data Science and Search teams focus on algorithms, ranking and relevance, you will translate that technical strategy into scalable customer experiences, robust product capabilities and high quality technology delivery.
What Youll Take On:
Product Ownership & Delivery
Own the web and app roadmap, backlog and delivery, balancing customer value, commercial impact and technical complexity.
Partner with UX and data teams to specify, test, launch and continuously optimise search features.
Search & Discovery Experience
Lead core customer touchpoints across web and app, including Search Results, PLPs, filtering, sorting and navigation UI/UX.
Drive the transition from traditional keyword search toward next-generation AI and conversational discovery.
Operational Management
Monitor platform KPIs and customer behavior to identify optimisation opportunities and resolve live performance issues.
Ensure search capabilities remain performant, stable, and commercially effective during peak trading periods.
Vendor & Platform Management
Manage relationships with existing and emerging Search & Discovery technology partners.
Lead vendor evaluations, POCs and testing to assess platform scalability, cost and technical capabilities.
Collaboration & Stakeholder Management
Partner with teams across Data Engineering, Data Science, UX, Trading, We...
Product Channel Manager - eCommerce Search & Discovery in Leicester employer: Hackajob
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