Lead AWS DevOps Engineer - Managed Services in Leeds

About the Role

Hippo Digital is recruiting for a Lead DevOps Engineer to join our growing Managed Services team. This is a client facing role, you’ll work across a variety of platforms and cloud‑based solutions to ensure our client environments are robust, scalable and high performing. You will work alongside talented engineers, shaping cloud‑native systems that our customers can rely on. As a Lead DevOps Engineer, you will play a key role in shaping Hippo’s managed services capability, helping to deliver reliable, scalable, and secure platforms for our clients. You will work within multi‑disciplinary teams across data, design, product, delivery, analysis and engineering to build and operate digital services that have meaningful impact. We are looking for candidates who are looking for growth at the Lead level; therefore, the advertised salary band represents the entry point for this level, allowing for clear progression within the role. All applicants must be willing to be part of the on‑call rotation.

Responsibilities

• Demonstrate technical expertise within the Hippo Managed Services community, ensuring user‑centred and automated solutions are maintained and optimised based on business requirements and best practices.
• Participate in the team’s on‑call rotation to provide out of hours support for critical systems.
• Operate in a hands‑on environment, supporting various cloud platforms, services, and frameworks.
• Coach and encourage the maintenance of standards in cloud architecture, CI/CD, testing, and platform support.
• Share knowledge with the wider technical community, lead in the recruitment of other Managed Service professionals, and support consultants in their professional development.
• Ensure Hippo’s Managed Services and Engineering communities contribute to the business at a strategic level.

Qualifications and Skills

• Demonstrable experience managing production workloads on AWS.
• Strong experience in monitoring, observability and alerting, using tools such as Prometheus, Grafana, CloudWatch or Datadog, with a focus on service health and actionable alerting.
• Experience in maintaining robust pipelines, specifically using GitLab CI/CD or GitHub Actions, including debugging complex pipeline issues.
• Strong experience in the deployment and management of containerised applications.
• Extensive experience maintaining and deploying infrastructure‑as‑code using Terraform.
• Experience in Identity & Access Management, including working with enterprise identity platforms such as Ping Identity.
• Experience working with headless CMS and content platforms such as Contentful.
• Proficiency in languages such as Python and JavaScript.
• Strong stakeholder communication skills, with the ability to translate technical issues into business impact.

Benefits

• Contributory pension scheme (Hippo 6% with employee contributions of 2%).
• 25 days holiday plus UK public holidays.
• Perkbox access for a wide range of discounts.
• Critical illness cover.
• Life assurance and death in service cover.
• Volunteer days.
• Cycle‑to‑work scheme for avid cyclists.
• Salary sacrifice electric vehicles scheme.
• Season ticket loans.
• Financial and general wellbeing sessions.
• Flexible benefits scheme with options of: private health cover, private dental cover, additional company pension contributions, additional holidays (up to an extra 2 days), wellbeing contribution, charity contributions, tree planting.

Diversity, Inclusion and Belonging at Hippo

At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant.

Location

Hippo is headquartered in Leeds and has offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. Candidates must be located within reasonable travelling distance from one of our offices, which will be their contracted office location. Work may require travel to client sites. We offer a generous relocation support package of up to £8,000.