At a Glance
- Tasks: Drive revenue growth by managing client relationships and identifying upsell opportunities.
- Company: Join LexisNexis, a leader in legal tech and AI solutions.
- Benefits: Enjoy generous holidays, health perks, and flexible working hours.
- Other info: Access extensive learning resources and wellbeing initiatives.
- Why this job: Make a real impact in a dynamic environment while advancing your career.
- Qualifications: B2B sales experience and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Are you data-driven and customer-centric? Do you enjoy building solid relationships resulting in revenue and growth?
About Our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law.
About The Role
As a Client Manager, you will grow revenue from existing firms within a defined customer group. You will deliver or exceed an agreed set of financial targets and objectives, through high-quality Account Management.
Responsibilities
- Responsible for managing and closing renewal opportunities with existing customers, ensuring timely follow-up and maintaining strong client relationships to support retention and growth.
- Achieving or exceeding targeted revenue for products by identifying up-sell or cross-sell opportunities.
- Identifying account issues, needs and demonstrating the business value of Lexis Nexis products.
- Ensuring customer experience is in line with agreed targets, in terms of quality and frequency of contact.
- Adhering to planning, documentation, reporting and data recording in line with agreed methods and targets.
- Working with other internal departments including Marketing, Customer Success and Strategy to feedback trends to help shape our go to market actions.
- Educating customers with thought leadership and expert market knowledge.
Requirements
- Be results and target driven with a self-motivated aptitude.
- Have excellent communication skills essential, as well as time management and planning.
- Demonstrate the ability to spot commercial opportunities, leveraging data & insight and proven sales methodology to close opportunities.
- Have experience working within a B2B sales/customer service environment and retaining and growing customers.
- Possess the ability to work in a team environment and collaborate with other departments.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days.
- Health screening, eye care vouchers and private medical benefits.
- Wellbeing programs.
- Life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn share option scheme.
- Travel Season ticket loan.
- Electric Vehicle Scheme.
- Optional Dental Insurance.
- Maternity, paternity and shared parental leave.
- Employee Assistance Programme.
- Access to emergency care for both the elderly and children.
- RECARES days, giving you time to support the charities and causes that matter to you.
- Access to employee resource groups with dedicated time to volunteer.
- Access to extensive learning and development resources.
- Access to employee discounts scheme via Perks at Work.
About The Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Client Growth Manager - B2B Renewals & Upsell in Leeds employer: hackajob
LexisNexis is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible work environment that promotes a healthy work/life balance. With generous benefits including extensive learning resources, wellbeing initiatives, and a supportive culture, employees are empowered to thrive both personally and professionally. Located in a dynamic industry, this role provides the opportunity to engage with cutting-edge AI technologies while building meaningful client relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Growth Manager - B2B Renewals & Upsell in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at LexisNexis on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research LexisNexis products and think about how you can demonstrate their value to clients. We want to see that you’re not just a fit, but a perfect match!
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data to drive growth in past roles. We love candidates who can back up their claims with numbers and insights.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind. Plus, it shows us that you’re genuinely interested in the role and the company.
We think you need these skills to ace Client Growth Manager - B2B Renewals & Upsell in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Client Growth Manager role. Highlight your experience in B2B sales and account management, and show how your skills align with LexisNexis' goals.
Showcase Your Data Skills:Since this role is all about being data-driven, don’t forget to mention any relevant experience you have with data analysis or using insights to drive sales. We want to see how you can leverage data to spot opportunities!
Emphasise Relationship Building:This position is all about building strong client relationships. Share examples of how you've successfully managed client accounts in the past and how you’ve contributed to customer retention and growth.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at hackajob
✨Know Your Numbers
As a Client Growth Manager, you'll need to be data-driven. Brush up on your metrics and be ready to discuss how you've used data to drive revenue growth in previous roles. Prepare specific examples of how you identified upsell opportunities and the results you achieved.
✨Build Rapport
Strong client relationships are key in this role. Practice your communication skills and think about how you can connect with interviewers. Share stories that highlight your ability to build trust and maintain long-term relationships with clients.
✨Understand the Product
Familiarise yourself with LexisNexis products and their value propositions. Be prepared to discuss how these products can solve client issues and enhance their business. Showing that you understand the product will demonstrate your commitment and readiness for the role.
✨Collaborate and Contribute
This role involves working with various internal departments. Think of examples where you've successfully collaborated with teams to achieve a common goal. Highlight your teamwork skills and how you can contribute to a positive work environment at LexisNexis.
