At a Glance
- Tasks: Investigate and manage professional indemnity claims while providing exceptional service.
- Company: Join QBE Insurance, a global leader with a human touch.
- Benefits: Enjoy 30 days holiday, flexible working, and private medical insurance.
- Other info: Dynamic team culture with opportunities for career growth and development.
- Why this job: Make a real impact in a supportive and innovative environment.
- Qualifications: Experience in handling professional negligence claims and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
The purpose of this role is to deliver exceptional claims services by determining policy coverage, investigating, evaluating, and negotiating assigned cases, as well as providing timely and accurate support for high complexity claims management with a particular focus on clinical negligence claims.
We are recruiting for a Claims Adjuster within the FSM claims team handling professional indemnity claims. You will investigate, manage and resolve more complex claims accurately and pro-actively, and within SLA’s and agreed authorities.
The Opportunity
Reporting to Claims Team Leader, you will deliver exceptional claims services by determining policy coverage, investigating, evaluating, and negotiating assigned cases, as well as providing timely and accurate support for high complexity claims management with a particular focus on professional indemnity claims.
Your new role
- Investigate, manage, and resolve professional indemnity claims efficiently and in a timely manner.
- Ensure adherence to SLAs and authority limits while managing claims.
- Support the implementation of the Claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments.
- Reserve accurately to ensure that the Company’s liability is always clear.
- Ensure that messages, advice, and correspondence, are responded to pro-actively and within agreed timeframes to provide a professional service to brokers and clients.
- Proactively manage estimates and billings calculated by client’s service providers and brokers resolving any discrepancies.
- Regular interactions with key stakeholders including our customers, brokers and internal partners.
- Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.
About You
- Experience of handling of professional negligence claims is preferred.
- Current knowledge of compliance, regulatory and statutory requirements.
- Proven experience dealing with policy coverage.
- Organisational, investigative, analytical and negotiation skills.
- Ability to make balanced and impartial judgements.
- Excellent communication and presentation skills.
- Relationship Management skills.
- Able to use MS Office applications and strong IT skills.
Benefits
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing – our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for various awards.
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills
- Case Management
- Claims Administration
- Claims Settlement
- Collaboration Tools
- Communication
- Critical Thinking
- Customer Service
- Data Privacy
- Insurance Policies
- Intentional collaboration
- Managing performance
- Negotiation
- Problem Solving
- Risk Assessments
- Sound Judgment
Claims Adjuster in Leeds employer: hackajob
QBE Insurance is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible working environment in Leeds. With comprehensive benefits such as 30 days of holiday, private medical insurance, and family-friendly policies, QBE fosters a supportive culture where employees can thrive while making a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at QBE. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching common claims adjuster scenarios. Think about how you’d handle complex claims and be ready to share your thought process. We want to see your analytical skills in action!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, you’ll be dealing with clients and brokers, so let your personality shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the QBE team. Let’s get you that job!
We think you need these skills to ace Claims Adjuster in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Adjuster role. Highlight your experience with professional indemnity claims and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims management and how your background makes you a perfect fit for QBE. Remember, we love a personal touch, so let your personality come through!
Showcase Your Skills:In your application, don’t forget to showcase your organisational, investigative, and negotiation skills. These are key for the role, and we want to see examples of how you've used them in past experiences. Be specific and give us the details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at QBE!
How to prepare for a job interview at hackajob
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of professional indemnity claims and the specific policies QBE deals with. Familiarise yourself with common coverage issues and how to resolve them, as this will show your understanding of the role and impress the interviewers.
✨Showcase Your Negotiation Skills
Prepare examples from your past experiences where you successfully negotiated claims or resolved disputes. Highlight your analytical and investigative skills, as well as your ability to make balanced judgements. This will demonstrate that you can handle complex claims effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and confidently. Since the role involves regular interactions with stakeholders, showcasing your excellent communication skills during the interview is crucial. Consider doing mock interviews with a friend to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about QBE's claims strategy and how the team collaborates to meet business targets. This not only shows your genuine interest in the company but also gives you a chance to assess if their values align with yours.
