Application Support Lead: Flexible Work & Impact in Leeds

Application Support Lead: Flexible Work & Impact in Leeds

Leeds Full-Time 45000 - 45000 £ / year (est.) No working from home possible
hackajob

At a Glance

  • Tasks: Lead a specialist support team and ensure high-quality service for social care software.
  • Company: System C, a leader in social care technology in the UK.
  • Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and quality service.
  • Why this job: Make a real impact in social care while leading a dynamic support team.
  • Qualifications: Experience in application support and strong leadership skills.

The predicted salary is between 45000 - 45000 £ per year.

System C in the United Kingdom is seeking an experienced Application Support Manager to lead a specialist support team working with Liquidlogic’s social care and case management software. You will oversee ticket triage, prioritisation, workload management and resolve escalations to ensure high-quality service from implementation into live support.

You will collaborate with Application Support Engineers, Implementation teams and other internal departments, maintain ownership of calls in JIRA.

Application Support Lead: Flexible Work & Impact in Leeds employer: hackajob

At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.

hackajob

Contact Details:

hackajob Recruitment Team

We think you need these skills to ace Application Support Lead: Flexible Work & Impact in Leeds

Application Support Management
Ticket Triage
Workload Management
Escalation Resolution
Collaboration
JIRA
Social Care Software Knowledge