MongoDB-Site Reliability in Knutsford

hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join our team as a MongoDB Site Reliability Engineer, where you'll be at the forefront of designing and maintaining robust, high-performance systems that power critical financial services. In this dynamic and fast‑paced environment your role will be essential to ensuring our infrastructure remains resilient, secure, and scalable. You’ll work on automating operations, enhancing system observability, and driving continuous improvements that reduce downtime and improve efficiency. If you’re motivated by solving multi‑layered problems and building systems that perform reliably amid shifting priorities, we encourage you to apply.

Key Experience

• Working in Site Reliability Engineering, DevOps, and MongoDB administration in financial services.
• Using MongoDB features such as replica sets, sharding, backups, performance tuning, and shell scripting.
• Writing scripts in Python or Bash to automate tasks and reduce manual work.

Other Highly Valued Skills

• Using Percona, ClusterControl, CI/CD tools, and automation platforms such as Ansible or Chef.
• Monitoring systems with Prometheus, Grafana, the ELK stack, and running containers with Kubernetes.
• Building APIs with FastAPI to support scalable, high‑performance systems.

You may be assessed on key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job‑specific technical skills.

Location: Knutsford.

Purpose of the Role

To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Accountabilities

• Provision of technical support for the service management function to resolve more complex issues for a specific client or group of clients; develop the support model and service offering to improve service to customers and stakeholders.
• Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance.
• Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self‑service opportunities and knowledge sharing.
• Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
• Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management.
• Identification and remediation or raising, through appropriate process, of potential service‑impacting risks and issues.
• Proactive assessment of support activities implementing automations where appropriate to maintain stability and drive efficiency; actively tune monitoring tools, thresholds and alerting to ensure issues are known when they occur.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness; collaborate closely with other functions and business divisions. Lead a team performing complex tasks, using well‑developed professional knowledge and skills to deliver on work that impacts the whole business function; set objectives and coach employees to pursue those objectives, appraise performance relative to objectives and determine reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver consistently excellent results. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments, and identify new directions for assignments and/or projects, using a combination of cross‑functional methodologies or practices to meet required outcomes. Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and develop new policies or procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, requiring an understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function. Collaborate with other areas of work, for business‑aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external, such as procedures and practices in other areas, teams, companies, etc., to solve problems creatively and effectively. Communicate complex information, including sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.