At a Glance
- Tasks: Lead governance for ITSM and incidents, ensuring smooth operations and reliable launches.
- Company: Join Barclays, a leading fintech company with a focus on innovation.
- Benefits: Attractive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on speed and control.
- Why this job: Shape the future of technology operations in a dynamic fintech environment.
- Qualifications: Experience in service governance and incident management is essential.
The predicted salary is between 70000 - 90000 £ per year.
Barclays seeks a senior Service Governance, ITSM & Incident Lead to architect and run the governance layer across Technology Operations.
You will translate strategy into Day 0 and Day 1+ operating models, drive incident command, change governance, and service catalogue readiness.
You will partner with Engineering, Platform, AIOps, and controls teams to ensure reliable launches, clear ownership, and measurable performance, while balancing speed and control in a fintech environment.
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ITSM & Incident Governance Lead — Day 0 Ready employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
