International Relationship Manager - Middle East Market

Join us as an International Relationship Manager in our Private Bank and Wealth Management (PBWM) team. In this role, you will engage with international clients, providing access to our investment and credit specialists to help them achieve their short, medium, and long‑term financial goals. Your deep knowledge of the market, the environments clients operate in, and cross‑border policies and restrictions will guide how we approach clients and the tailored solutions we offer them. You will be client‑facing, attending meetings to build and strengthen relationships while ensuring a secure and compliant banking experience.

Essential Skills

• Previous client‑facing experience and demonstrable experience of stakeholder management.
• In‑depth knowledge of the Middle East market and the relevant cross‑border policies or restrictions that influence client approaches and solution offerings.
• A comprehensive understanding of the competitive landscape and associated product offerings.
• Familiarity with the International proposition and its integration with Wealth, Premier UK, and clients’ local banking arrangements.

Desirable Skills

• Extensive experience within financial services, particularly working with high‑net‑worth clients.
• Confirmed ability to deliver high‑quality results in an arduous and dynamic environment.
• Knowledge of risk standards set by the UK Financial Conduct Authority.
• Fluency in additional languages.

Purpose of the Role

To establish and nurture profitable partnerships with both corporate and individual clients. It is the bridge between the bank’s offerings and clients’ needs, ensuring mutual benefit and long‑term success.

Accountabilities

• Management of client relationships to identify the client’s financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client’s industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client’s specific needs and objectives, incorporating a range of products and services from the bank’s portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, offering advice, risk management and wealth management strategies support, and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
• Collaborate closely with other functions/business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function.
• Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
• The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• For an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identifying the need for the inclusion of other areas of specialisation to complete assignments.
• They will identify new directions for assignments and/or projects, identifying a combination of cross‑functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub‑function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
• Communicate complex information.
• Influence or convince stakeholders to achieve outcomes.

This role is based in London. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.