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- Tasks: Conduct technical checks on insurance documents and support team members with complex issues.
- Company: Join DXC Technology, a leader in innovation and inclusivity.
- Benefits: Flexible benefits, training opportunities, and discounts on various services.
- Other info: Remote work with a focus on career growth and a diverse culture.
- Why this job: Make an impact in a supportive environment while developing your skills.
- Qualifications: Strong numeracy, computer literacy, and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic new job opportunity for an individual who, as an Insurance Technician, works as part of a team under the direction of a Team Manager. The role involves performing standard technical checks and processes related to the risks being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved. An Insurance Technician works more independently with less technical supervision, handling more complex work and providing support to less experienced employees. All work processed must meet agreed service levels for quality and turnaround times. Training will be provided for all insurance documentation and systems required to perform the role.
What You Will Be Doing
- Conduct technical checks on insurance documentation to ensure accuracy and notice discrepancies or errors.
- Use specific IT based systems to support the technical process with supervision or referral where applicable.
- Liaise with customers and brokers to resolve queries and issues related to the work being processed.
- Take ownership of own workload.
- Input details into the database to initiate settlement or updates.
- Complete accurate reporting associated with the work being processed.
- Support team members and customers with complex technical issues.
- Provide training to team members and new recruits.
- Support and input to innovation and process improvement projects.
- Review and validate insurance documentation.
We're Looking For People Who Have
- Strong numeracy, verbal and literacy skills.
- Computer literacy with working knowledge of Outlook and MS Office.
- Ability to work to a high level of accuracy with attention to detail.
- Strong organisational, personal and time management skills.
- Ability to work independently and as part of a team.
- Excellent customer service skills.
- Ability to demonstrate strong negotiating and influencing skills.
- Positive attitude and natural curiosity to identify improvements.
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We are developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.
Employee Benefits
As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, private medical benefit, dental and travel insurance. You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and receive discounts on holidays, restaurants, activities, groceries and more.
Our Culture
Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and we maintain a diverse workforce within an inclusive environment to create a high‑performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.
Insurance Technician employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Technician
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at DXC Technology. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can discuss the specific IT systems mentioned in the job description and how you've used them before.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled complex issues in previous roles. This will demonstrate your ability to handle the responsibilities of an Insurance Technician.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Insurance Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Technician role. Highlight your relevant skills, especially in numeracy and attention to detail, as these are key for the job. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any experience with technical checks or customer service, as these will catch our eye.
Showcase Your IT Skills: Since the role involves using specific IT systems, make sure to mention your computer literacy and any relevant software experience. We love candidates who can hit the ground running, so let us know what tools you’re familiar with!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at hackajob
✨Know Your Stuff
Make sure you brush up on the technical aspects of insurance documentation. Familiarise yourself with common discrepancies and errors that can occur, as well as the specific IT systems mentioned in the job description. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Skills
Highlight your strong numeracy, verbal, and literacy skills during the interview. Be prepared to give examples of how you've used these skills in previous roles, especially in situations where attention to detail was crucial. This will demonstrate your capability to meet the high standards expected in this role.
✨Be a Team Player
Since the role involves supporting team members and providing training, be ready to discuss your experience working in teams. Share examples of how you've helped colleagues or contributed to team projects. This will illustrate your collaborative spirit and ability to work independently when needed.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they approach process improvements. This not only shows your interest in the role but also your proactive attitude towards personal and professional development, which aligns with their values.