2nd Line Engineer in Huntingdon

2nd Line Engineer in Huntingdon

Huntingdon Full-Time On-site
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Our client is a global defence and technology company.
2nd Line Engineer
Location: Huntingdon UK
Clearance High DV Developed Vetting
UNLEASH YOUR POTENTIAL
2nd Line engineers provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, Continual Service Improvement (CSI), and Change Request (CR) work on operational essential IT Systems.
Our client 2nd line engineers conduct reactive and proactive maintenance on all systems that our client manage. These systems are highly utilised with a large number of active users, operating at varying security levels. 2nd line engineers are responsible for conducting advanced Troubleshooting, developing technical solutions to technical problems to complex issues. Liaising with customers to ensure all issue are dealt within SLA and KPI set down by the customer.
Provide Second line technical support:
Β· Have excellent knowledge and experience of UAD, Servers, Storage, Printer, Plotters and peripherals deployment, configuration and management in a secure environment.
Β· Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage;
Have excellent knowledge of Windows Server Environments, from Server 2008 – 2022, including OS build Windows 10 & 11, AD, DNS, DHCP and GPO from design to implementation and support;
Have strong Linus system administration skills (Ubuntu / CentOS);
Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls;
Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business / Teams, MS SQL, MS System Centre, Office365, SCCM & SCOM, Power BI, MS Exchange & CLI tooling such as PowerShell;
Have good general knowledge of SAN storage technologies;
Have knowledge of 2 Factor-Authentication Technologies;
Have some knowledge/ experience with scripting;
Have excellent analysis and problem-solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the customer;
Possess excellent communication skills;
Have experience of producing and updating technical documentation to a high standard;
Have knowledge of SD+ ticketing system;
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2nd Line Engineer in Huntingdon employer: Hackajob

Joining Google as a Security Platform Engineer in the UK Public Sector means becoming part of a dynamic and innovative team dedicated to delivering secure private cloud services for critical customers. With a strong emphasis on employee growth, you will have access to cutting-edge technology and collaborative opportunities that foster professional development. The inclusive work culture at Google encourages creativity and teamwork, making it an exceptional employer for those seeking meaningful and impactful work in a supportive environment.

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Contact Details:

Hackajob Recruitment Team