At a Glance
- Tasks: Lead a team to tackle complex employee relations challenges and foster a positive workplace culture.
- Company: Join Heathrow, a leader in the aviation industry, committed to inclusivity and collaboration.
- Benefits: Competitive salary, professional development opportunities, and a supportive team environment.
- Other info: Be part of a high-performing team where no two days are the same!
- Why this job: Make a real impact on employee experiences while navigating exciting challenges in a dynamic setting.
- Qualifications: Expertise in employee relations and strong leadership skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
hackajob is collaborating with
Heathrow to connect them with exceptional professionals for this role.
As an Employee Relations Manager, you will lead a team of Employee Relations Specialists, supporting leaders through complex people challenges and fostering a positive, inclusive and high‑performing workplace culture.
Operating within a highly unionised environment, you'll provide expert guidance on complex case management, investigations, organisational change and Trade Union consultation.
You'll act as a trusted advisor across the business, helping leaders navigate sensitive employee relations matters while ensuring fair, consistent outcomes.
You'll also use insight and data to identify trends, share key learnings and develop targeted interventions, coaching and training that strengthen management capability and enhance the colleague experience.
This is a team that genuinely values collaboration, well‑being and professional development.
You'll be joining a high‑performing team with an excellent reputation across the business, strong levels of colleague engagement and a supportive culture where no two days are the same.
Responsibilities
- Lead, coach and develop a team of Employee Relations Specialists, ensuring the delivery of consistent, compliant and high-quality colleague relations support.
- Manage complex employee relations cases and sensitive people matters, acting as the escalation point for high‑risk issues and championing Heathrow’s standards of conduct and ethics.
- Build trusted relationships with leaders across the business, providing expert guidance on employee relations, employment legislation and people management matters.
- Lead consultation activity relating to organisational change, ensuring compliance with legislation while supporting positive business outcomes.
- Partner with Trade Union representatives to build effective working relationships and support collaborative solutions.
- Work with Investigation Working Group and complex investigations, ensuring matters are managed fairly, consistently and professionally.
- Analyse colleague relations data and trends to identify opportunities for proactive interventions, targeted training and capability building.
Qualifications
- Expertise in managing complex employee relations cases, investigations and high‑risk people matters.
- Strong people leadership skills, with the ability to coach, develop and support high‑performing teams.
- Strong knowledge of UK employment law and the ability to apply it effectively within a business environment.
- Ability to build and maintain effective relationships with Trade Union representatives and successfully lead consultation activity.
- Strong stakeholder management and communication skills, with the ability to build trusted relationships and provide expert guidance on complex people matters.
- Ability to analyse employee relations data and trends to develop proactive interventions, coaching and training that strengthen leadership capability and improve colleague experience.
Desirable
- CIPD Level 5 qualification (or equivalent professional experience).
- Experience working within a large, complex or highly regulated environment.
- Experience supporting organisational change and transformation programmes.
- Employment Tribunal experience or a background in employment law.
- #J-18808-Ljbffr
Employee Relations Manager in Hounslow employer: hackajob
At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager in Hounslow
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at hackajob!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at hackajob.
We think you need these skills to ace Employee Relations Manager in Hounslow
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at hackajob. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to hackajob and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at hackajob. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to hackajob's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at hackajob
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with hackajob.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at hackajob will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact hackajob and how you would contribute to adapting HR strategies.
