At a Glance
- Tasks: Drive commercial growth and engage stakeholders to boost Heathrow Express's revenue.
- Company: Heathrow Express, a leader in transport innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
- Other info: Join a collaborative team focused on impactful growth in the transport sector.
- Why this job: Shape the future of travel while influencing key business strategies.
- Qualifications: Experience in commercial strategy and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
This role is accountable for delivering Heathrow Express’s commercial growth strategy through influencing in a complex matrix environment. It aligns senior stakeholders, shapes priorities and holds delivery owners to account across Digital, B2B, marketing, PR and communications.
As the senior commercial and engagement client, the role defines success measures and narrative coherence, ensuring teams across the business are aligned to Heathrow Express’s commercial priorities and direction of travel. Delivery is achieved through strong stakeholder leadership, governance and engagement – not day‑to‑day execution – making influence, clarity and collaboration critical to success.
Responsibilities- Responsible for driving HEx overall revenue and passenger growth.
- Lead the development of HEx’s commercial growth strategy, including revenue priorities, target segments and growth opportunities across all sales channels including TUAG (Turn Up and Go), Digital & App, and Third-party.
- Shape pricing, promotion and revenue objectives aligned to the HEx business strategy and market context.
- Translate strategic intent into clear commercial outcomes and success measures.
- Own the management and governance of the annual marketing, PR and communications budget for Heathrow Express.
- Monitor spend against budget, providing regular forecasting, variance analysis and financial reporting.
- Significant experience in commercial strategy, revenue growth or business development roles.
- Strong stakeholder management experience within complex, matrixed organisations.
- Proven ability to define strategy, set objectives and govern delivery through others.
- Excellent communication skills, with the ability to articulate narrative, priorities and outcomes.
- Experience within transport, travel or consumer services environments. (Desirable)
- Experience working with centralised marketing, CRM or communications functions. (Desirable)
Heathrow Express Commercial Growth & Engagement Lead employer: hackajob
Heathrow Express is an exceptional employer that champions a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a significant impact in the transport sector. With a strong focus on employee growth and development, team members are encouraged to influence strategic decisions and drive commercial success while enjoying the benefits of working in a dynamic environment at one of the world's busiest airports. The company offers competitive remuneration, comprehensive benefits, and opportunities for career advancement, ensuring that employees feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Heathrow Express Commercial Growth & Engagement Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Heathrow Express. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s commercial growth strategy. Show us you know what makes Heathrow Express tick and how you can contribute to its success.
✨Tip Number 3
Practice your storytelling skills. We want to hear how your past experiences align with the role. Make it relatable and engaging – we love a good narrative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Heathrow Express Commercial Growth & Engagement Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Heathrow Express role. Highlight your experience in commercial strategy and stakeholder management, as these are key for us.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use quantifiable results to demonstrate how you've driven revenue growth or influenced stakeholders in previous roles. We love seeing numbers that tell a story!
Be Clear and Concise:When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. This will help us understand your narrative and priorities without any confusion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at hackajob
✨Know Your Commercial Strategy
Before the interview, dive deep into Heathrow Express’s commercial growth strategy. Understand their revenue priorities and target segments. This will help you articulate how your experience aligns with their goals and demonstrate your ability to drive growth.
✨Master Stakeholder Management
Given the importance of stakeholder engagement in this role, prepare examples from your past where you've successfully influenced senior stakeholders. Be ready to discuss how you navigated complex environments and achieved alignment on strategic objectives.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. You’ll need to convey narrative coherence and priorities effectively. Consider rehearsing answers to common questions, focusing on how you can translate strategic intent into clear commercial outcomes.
✨Showcase Your Financial Acumen
Since managing budgets and financial reporting is key, brush up on your financial skills. Be prepared to discuss how you've monitored spend against budget in previous roles and how you’ve used variance analysis to inform decision-making.
