Healthcare IT Service Desk Associate - 2-Year Growth Path

Healthcare IT Service Desk Associate - 2-Year Growth Path

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
hackajob

At a Glance

  • Tasks: Be the go-to person for users, logging incidents and resolving issues in healthcare IT.
  • Company: Join System C, a leader in health and care technology.
  • Benefits: Structured two-year growth path with internal certifications and hands-on experience.
  • Other info: Gain valuable insights into NHS practices and modern service operations.
  • Why this job: Make a difference in healthcare while developing your skills in a supportive environment.
  • Qualifications: No prior experience needed, just a passion for tech and helping others.

The predicted salary is between 25000 - 32000 £ per year.

System C is seeking a Junior Service Desk Analyst to be the first point of contact for users across our health and care product portfolio.

You’ll log incidents, perform initial triage, use our knowledge base to resolve straightforward issues, and escalate when needed.

Over a structured two-year development pathway, you’ll complete internal certifications, shadow senior analysts, and gain insight into NHS and local authority practices, data protection, and modern service operations.

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Healthcare IT Service Desk Associate - 2-Year Growth Path employer: hackajob

At hackajob, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. Our diverse team thrives in a high-performance environment where your contributions directly impact our multi-asset platform's success. With ample opportunities for professional growth and a commitment to employee development, joining us means being part of a forward-thinking company that values your expertise and ambition.

hackajob

Contact Details:

hackajob Recruitment Team

We think you need these skills to ace Healthcare IT Service Desk Associate - 2-Year Growth Path

Incident Logging
Initial Triage
Knowledge Base Utilisation
Issue Resolution
Escalation Procedures
Customer Service Skills
Communication Skills