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- Tasks: Lead the Product & Innovation practice, driving growth and client engagement.
- Company: Join Made Tech, a forward-thinking company transforming public services.
- Benefits: Enjoy 30 days holiday, flexible parental leave, and remote working options.
- Why this job: Make a real impact in public sector innovation and build trusted relationships.
- Qualifications: Experience in digital transformation and strong leadership skills required.
- Other info: Be part of a diverse team with a focus on mental health and community.
The predicted salary is between 43200 - 72000 £ per year.
Our Head of Product & Innovation is responsible for creating a world class professional services practice and developing demand for a set of propositions and capabilities to meet the needs of our clients and to support the strategic growth of our business. We believe that good design, research-driven policy, technical excellence, continuous innovation and improvement, and effectively managed change can significantly enhance citizen and user experiences, bolster the resilience of public services, and help to improve the applications that deliver essential services to our society.
The successful candidate will lead the practice to help us to develop and support the sale of a set of differentiated offerings covering Product & Innovation, for a wide range of public services. They will develop a team of Product Managers and consultants to engage with our clients on their business priorities and challenges, and they will guide and monitor client engagements across Made Tech. In addition, the Head of Practice will be responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee client deliveries and be contributing up to 50% of time to billable project activities, to help ensure quality and drive the sharing of best practice across our engagements and industries. This role reports directly to the Head of Strategy & Design Service Line.
Key Responsibilities
- Grow the Product & Innovation practice at Made Tech (revenue and headcount); develop trusted relationships with our clients to identify specific growth opportunities and proactively take new ideas to our clients to help them solve their biggest problems.
- Develop joined-up propositions as solutions to client problems; establish Made Tech as an innovator and thought leader in the space, sharing our differentiated approach to improve services across the public sector.
- Lead the Product & Innovation practice; hire, develop, motivate and coach a team that understands the user/client needs as well as the technology and lasting change that we are delivering across the public sector.
- Deliver a profitable practice; balance complex client needs with highly performing, suitably leveraged and cost effective teams.
- Help to shape our Service Line and Made Tech; define and articulate the client-facing solutions that support our Industry strategies and help to turn them into client engagements through client conversations, presenting externally as a thought leader and contributing directly to bids.
- Provide subject matter expertise; lead the client conversations as a subject matter expert, and guide and support the account teams to build strategic plans that leverage the practice capability.
- Be a trusted advisor; build strategic relationships with C-Level stakeholders across our public sector client base and the wider industry.
- Oversee our deliveries and drive excellence in our engagements; take a hands-on interest in our client deliveries, guide and mentor our delivery teams and liaise with high profile stakeholders and key clients to ensure satisfaction with our contributions.
Skills, Knowledge & Expertise
- Clients: This role requires a deep understanding of public sector digital transformation and the ability to bridge the gap between commercial innovation and government challenges. You must be able to establish yourself as a trusted advisor to senior stakeholders by delivering user-centric, data-driven solutions.
- Leadership: The role requires operational and people management, specifically the ability to lead high-performing consulting teams while maintaining a profitable cost centre. You will need to grow a practice through talent mentorship, supplier management, and cost-effective delivery models.
- Practice: Business development and strategic execution, requiring experience in creating market-ready propositions that solve specific client needs. It involves collaborating with sales teams to meet organisational goals and overseeing complex, multi-disciplinary digital projects.
- Product & Innovation Skills: Strategic Design, Product Management, Innovation, User experience analysis, Consulting expert, Senior stakeholder management, Product Leadership, Agile expertise.
Job Benefits
We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
Benefits
- 30 days Holiday - we offer 30 days of paid annual leave.
- Flexible Parental Leave - we offer flexible parental leave options.
- Remote Working - we offer part time remote working for all our staff.
Head of Product & Innovation employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product & Innovation
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website that highlights your projects and achievements. This is your chance to shine and demonstrate how you can add value to potential employers, especially in Product & Innovation.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills align with their needs. Tailor your responses to show how you can help them grow their Product & Innovation practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Product & Innovation
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Head of Product & Innovation role. Highlight your experience in public sector digital transformation and how you've bridged gaps between innovation and government challenges. We want to see how you can bring value to our team!
Showcase Your Leadership Skills: This role is all about leading high-performing teams, so don’t hold back on sharing your leadership experiences. Talk about how you've motivated and developed teams in the past, and how you plan to do the same with us at Made Tech.
Demonstrate Your Client Engagement Experience: We’re looking for someone who can build trusted relationships with clients. Share examples of how you've engaged with stakeholders, understood their needs, and delivered user-centric solutions. This will show us you're the right fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at hackajob
✨Know Your Stuff
Make sure you have a solid understanding of public sector digital transformation and the specific challenges it faces. Brush up on your knowledge of user-centric, data-driven solutions, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading high-performing teams and managing complex projects. Be ready to discuss how you've mentored talent and maintained profitability in previous roles, as this will resonate well with the interviewers.
✨Build Relationships
Think about how you can establish yourself as a trusted advisor to senior stakeholders. Prepare to share strategies you've used to build lasting relationships and how you've effectively communicated with C-Level executives in the past.
✨Demonstrate Innovation
Be prepared to discuss your approach to creating market-ready propositions that solve client needs. Share specific examples of how you've driven innovation in your previous roles, and how you plan to position Made Tech as a thought leader in the public sector.
