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For Companies At a Glance
- Tasks: Lead design for a global onboarding platform, making it safe and efficient for users.
- Company: Join Wise, a global tech company revolutionising money management.
- Benefits: Competitive salary, diverse team, and opportunities for career growth.
- Other info: Be part of a diverse, inclusive team dedicated to positive change.
- Why this job: Make a real impact on how millions of customers onboard with Wise.
- Qualifications: Experience leading design teams in complex environments and a strong UX portfolio.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money. For everyone, everywhere.
We’re on the lookout for a brilliant Group Design Lead to join our Global KYC Onboarding squad in London! You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.
Your Mission
As our Group Design Lead for Global KYC Onboarding, you’ll set the vision for the platform that makes onboarding into Wise safe, efficient, and scalable across all regions. Think of it as building the “Lego pieces” that regional teams can use to create localized onboarding KYC journeys - turning what currently takes months into weeks, and reducing friction for millions of customers worldwide.
Here’s How You’ll Make An Impact
- Be a cross-functional hero and partner up with the Group Product Manager, Engineering Lead, Analytics Lead, as well as researchers and content designers within your squad.
- Bridge global and local needs by collaborating with design leaders across regional teams (Europe, APAC, Americas) who will use your platform components.
- Transform a complex regulatory space by designing experiences that balance compliance requirements with smooth user experiences.
- Build the foundation for a platform that will save Wise millions in operational costs while reducing friction for legitimate customers.
This Role Will Give You The Opportunity To
- Solve problems at massive scale - your work will impact how millions of customers join Wise and how dozens of internal teams build onboarding experiences.
- Pioneer platform design thinking in the fintech compliance space, creating reusable patterns that work across diverse regulatory environments.
- Inspire and empower a growing team of talented designers across Personal Onboarding, Business Onboarding, and future Platform partner teams.
- Be part of positive change - we’re fixing a broken, greedy system and putting people in control of their money.
About You
- You’ve led design teams in complex, multi-stakeholder environments and know how to balance strategic vision with hands-on execution.
- You’re customer-obsessed but understand how to balance user needs with business constraints and regulatory requirements.
- You have a strong portfolio showcasing both strategic thinking and detailed UX execution, ideally with some experience in regulated industries or B2B platforms.
- You’re excited about building for builders - creating tools and patterns that empower other teams to create great experiences.
Additional Information
For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it’s like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Group Design Lead - Global KYC Onboarding employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Design Lead - Global KYC Onboarding
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wise on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Wise's mission and values. Show us how your design experience aligns with building a fair financial system. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Bring your portfolio to life! When discussing your past projects, focus on the impact of your designs. We want to see how your work has made a difference in user experiences, especially in complex environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Wise team!
We think you need these skills to ace Group Design Lead - Global KYC Onboarding
Some tips for your application 🫡
Show Off Your Design Skills: Make sure your portfolio is up to date and showcases your best work. We want to see how you've tackled complex design challenges, especially in regulated environments. Highlight projects that demonstrate your strategic thinking and hands-on execution.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your experience aligns with our mission at Wise. Show us how you can help build a fair and human financial system.
Be Authentic: We value authenticity, so let your personality shine through in your application. Share your passion for design and how it connects to our goal of making money management easier for everyone, everywhere.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people and shows us you're serious about joining our team at Wise!
How to prepare for a job interview at hackajob
✨Know Your Stuff
Before the interview, dive deep into Wise's mission and values. Understand their approach to KYC onboarding and how it impacts users globally. This will not only show your enthusiasm but also help you align your design vision with theirs.
✨Showcase Your Portfolio
Bring a strong portfolio that highlights your experience in complex design environments. Focus on projects where you've balanced user needs with regulatory requirements. Be ready to discuss your thought process and the impact of your designs.
✨Prepare for Collaboration Questions
Since this role involves working with cross-functional teams, prepare examples of how you've successfully collaborated with product managers, engineers, and other designers. Highlight your ability to bridge global and local needs in your past projects.
✨Think Like a User
Demonstrate your customer-obsessed mindset by discussing how you’ve designed user experiences that are both compliant and smooth. Be ready to share insights on how you balance user needs with business constraints, especially in regulated industries.