Group Design Lead - Discovery

Overview

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world’s money.

Job Description

We’re looking for an exceptional Group Lead Designer to join our award-winning design team in London. You’ll be part of a team that defines, shapes, and elevates our brand proposition — crafting and leading discovery by creating experiences that are delightful, scalable, and unmistakably Wise. You’ll understand work that connects, and converts.

Your mission

You will be a lead of the team that owns logged out product discovery, directing compelling narratives for millions of prospective users worldwide and helping them choose Wise. Reporting to the Design Director for Account, you’ll play a key role in shaping one of the world’s most distinctive brands. As a discovery leader, you’ll set the benchmark for quality for new users, influencing and leading the creative vision and direction of logged-out. You’ll empower teams to move at speed without compromising on craft, bringing clarity and cohesion to all your touch points: app store, google play store, app intro, dotcom, referral and SEO products. You’ll have a strong grasp on creative work that moves the numbers: app installs, improved store performance, time on site, scroll depth, click through rate are all part of your lexicon.

What You’ll Be Doing

• Champion Craft — You design with purpose, elevating every touchpoint into a cohesive, visually rich story.
• Work that connects and converts — From strategy to execution, you’ll build best practice to excellence across discovery and grow our new user customer base.
• Leading the team — From identifying gaps to finding new and innovative ways to evolve how we work, you’ll be on point to take the team to the next evolution of scale and be hands on in the work.

This Role Will Give You The Opportunity To

• Create world-class work — Join a team that's shaping the future for new customers across multiple audiences, collaborating across functions to deliver work that exceeds expectations.
• Delightful experiences — Create deeper connections with our customers through experiences that evoke delight and emotion.
• Build connections — Partner with product teams to discover customer needs and use those insights to create bold, scalable stories that engage and convert.
• Have influence — Champion a design-driven approach by effectively communicating your rationale through clear and compelling storytelling.
• Lead the work — Identify opportunities, prioritise what matters, and drive the creative direction forward through your own work and through the team.
• Lead the team — Champion and grow a team of talented designers.

About You

• Exceptional craft skills — You’re a multidisciplinary designer with a deep understanding of design fundamentals and a strong track record of delivering high-quality work across a variety of different touch-points.
• Demonstrates strong storytelling — In brand, digital products, UI, interaction, and experience design, showcasing a diverse skill set that isn’t just what work looks like - it’s what the work communicates.
• Expert in Figma, proficient in Adobe Suite and AI curious. From editing imagery and creating iconography to developing systems from scratch to prototyping with Claude, we’re interested in a mix of tooling experience but it’s not prescriptive.
• Systems thinking — You connect patterns, behaviours, and identify opportunities to innovate our system — driving consistency without rigidity.
• Craft meets strategy — You balance polish with purpose, ensuring design decisions ladder up to real user and business outcomes.
• Confident communication skills — You provide clear rationale to advocate for a design-led approach, sharing this approach with your team and stakeholders alike.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.