At a Glance
- Tasks: Lead ServiceNow projects, transforming HR processes and driving innovative solutions.
- Company: Join a forward-thinking company focused on HR technology and transformation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting 12-month contract with potential for career advancement in a dynamic environment.
- Why this job: Be at the forefront of HR tech, shaping the future with AI and analytics.
- Qualifications: Experience with ServiceNow and HR Service Delivery; knowledge of Workday and Microsoft tools.
The predicted salary is between 60000 - 80000 £ per year.
You are looking for a Technology Lead for ServiceNow within the HR Technology landscape, partnering with HR stakeholders, programme leads and technologists to drive end‑to‑end HR transformation.
Key Responsibilities
- Shape requirements into clear design artefacts and provide design assurance for solutions built on the ServiceNow HR Service Delivery platform.
- Drive delivery of HR programmes, applying leading platform practices to guide delivery teams, manage technical risks and ensure alignment with enterprise standards.
- Support AI‑enabled initiatives on the platform, including analytics and emerging AI capabilities, with a focus on scalability, security and colleague experience.
- Governance, integration and risk management across the wider HR technology ecosystem, including Workday and the Microsoft ecosystem.
Required Experience
- ServiceNow platform and HR Service Delivery development including Employee Relations and integrations at enterprise scale.
- Implementing platform analytics supporting management information use cases.
- Supporting infrastructure such as Workday, Entra, Microsoft Graph and Microsoft 365 (Teams, Copilot) at a working knowledge level.
Highly Valued Skills
- Experience implementing NowAssist for generative and agentic AI use cases.
- Experience working with zero copy data architectures.
- Experience designing and implementing end‑to‑end use cases with Workday.
Location
This role will be based in either the Glasgow or Northampton office.
Contract
12‑month full‑time contract.
ServiceNow Technology Lead – 12 Months Full Time Contract in Glasgow employer: hackajob
Join a forward-thinking organisation that prioritises innovation and collaboration, offering a dynamic work culture where your contributions directly impact HR transformation. With a strong focus on employee growth, we provide ample opportunities for professional development and the chance to work with cutting-edge technologies in a supportive environment. Located in vibrant Glasgow or Northampton, you will enjoy a balanced work-life experience while being part of a team that values diversity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technology Lead – 12 Months Full Time Contract in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what hackajob values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges hackajob might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at hackajob!
✨Direct Apply to hackajob
Let's not forget to apply directly through the hackajob website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Technology Lead – 12 Months Full Time Contract in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at hackajob.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at hackajob. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at hackajob
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
