At a Glance
- Tasks: Lead the global ServiceNow portfolio, driving innovation and competitive differentiation.
- Company: Atos Group, a leader in digital transformation and cybersecurity.
- Benefits: Competitive salary, professional development, and access to cutting-edge innovation.
- Other info: Join a diverse team with excellent career growth opportunities.
- Why this job: Shape the future of AI offerings and make a real impact in digital transformation.
- Qualifications: Experience in portfolio management and a strong understanding of AI technologies.
The predicted salary is between 80000 - 100000 £ per year.
About Atos Group
Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands – Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI‑powered, end‑to‑end solutions for all industries.
Position Overview
The Portfolio Director is a senior member of the Global ServiceNow Portfolio organisation, working directly with the CTO / Portfolio Lead to define, manage, and evolve the global portfolio of offerings, solutions, and innovation assets. This role is responsible for translating strategic vision into a structured portfolio of differentiated offerings, ensuring competitive positioning, driving innovation (including GenAI and Agentic AI), and enabling the business with pricing, packaging, and GTM assets that accelerate growth.
Strategic Impact
- Shape and maintain the global ServiceNow offerings portfolio in assigned areas (like AI, CRM, ITx, Employee Experience), ensuring relevance across industries and regions.
- Translate portfolio strategy into roadmaps, investment plans, and innovation themes.
- Drive competitive differentiation, ensuring each offering has a unique market position.
- Lead the definition of pricing, packaging, and GTM assets to support successful sales and delivery.
- Steer R&D and innovation programs, including next‑generation solutions leveraging Agentic AI and GenAI.
- Ensure portfolio coherence with Atos’ strategy and ServiceNow’s product roadmap.
- Strengthen Atos’ brand as a leader in digital workflow, automation, and AI‑enabled transformation.
Key Responsibilities
- Offering & Solution Definition: Develop and maintain global offerings and solutions spanning modules, industries, and horizontal capabilities. Define offering scope, value propositions, target personas, use cases, and success metrics. Partner with Value Engineering to embed industry accelerators, blueprints, and delivery methods into portfolio offerings.
- Portfolio Roadmap Ownership: Maintain the global portfolio roadmap, including modules, industries, AI capabilities, and innovation themes. Monitor market trends, ServiceNow releases, ecosystem movements, and customer demand signals. Prioritise feature and capability development in alignment with strategy and investment priorities.
- Competitive Differentiation & Positioning: Perform competitive analysis, benchmarking, and positioning activities. Ensure each offering has a clear differentiation narrative backed by assets and proof points. Partner with Sales Enablement to incorporate competitive insights into battlecards and GTM materials.
- Pricing, Packaging & Commercialization: Define pricing models, packaging structures, and service tiers for each portfolio offering. Collaborate with sales, finance, and regional leaders to ensure commercial viability. Develop GTM toolkits including offering sheets, sales plays, use case packs, and customer‑value narratives.
- R&D / Innovation Leadership: Drive R&D initiatives along with the R&D engineering team, focusing on automation, AI‑driven workflows, industry innovations, and next‑gen platform capabilities. Collaborate with Alliance teams, startups, and technology partners to incubate new solutions.
- Agentic AI / GenAI Roadmap & Solution Leadership: Own the Agentic AI and GenAI portfolio roadmap, defining use cases, AI agents and workflows, data and model integration, and industry‑specific AI accelerators. Ensure alignment with ServiceNow’s AI capabilities.
- Cross‑Functional Collaboration: Work closely with CTO / Portfolio Lead, Sales Enablement & GTM, Value Engineering CoE, Industry Directors, and Alliance Team to ensure portfolio excellence across the entire offering lifecycle.
- Governance, Lifecycle Management & Reporting: Support governance processes for asset management. Track performance of offerings (pipeline, win rates, adoption, margin). Provide regular updates to leadership on the health of the portfolio and innovation pipeline.
Required Experience & Capabilities
- Strong background in ServiceNow portfolio management, product management, solutioning, or innovation leadership.
- Deep understanding of the ServiceNow platform, modules, AI features, and ecosystem.
- Experience in defining offerings, pricing models, solution architectures, and GTM toolkits.
- Exposure to AI—especially GenAI, workflow automation, LLM integration, and agentic AI concepts.
- Strong commercial acumen with the ability to turn technology into compelling business value propositions.
- Proven ability to analyze competitive landscapes and craft differentiation strategies.
- Experience working in global, matrixed organizations with cross‑functional teams.
- Executive‑level communication, storytelling, and stakeholder management skills.
- Innovation mindset with a bias for action, thought leadership, and continuous improvement.
What We Offer
- Opportunity to shape the global ServiceNow portfolio for a major digital transformation provider.
- Leadership influence in the evolution of next‑generation GenAI and Agentic AI offerings.
- Strategic role with visibility across global executive leadership, sales, delivery, and partners.
- Access to cutting‑edge innovation programs, ecosystem partners, and industry thought leadership forums.
- Competitive compensation package and strong career progression opportunities.
- Investment in your professional development and growth.
Here at Atos, diversity and inclusion are embedded in our DNA. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.
Portfolio Director ServiceNow in Glasgow employer: hackajob
At Atos Group, we pride ourselves on being a leading employer in the digital transformation space, offering our employees the chance to shape innovative solutions in a collaborative and inclusive environment. With a strong commitment to professional development, competitive compensation, and a focus on sustainability, our team members are empowered to drive meaningful change while enjoying a vibrant work culture that values diversity and creativity. Join us in our mission to design the future of the information space and be part of a global leader dedicated to excellence and innovation.
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We think this is how you could land Portfolio Director ServiceNow in Glasgow
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We think you need these skills to ace Portfolio Director ServiceNow in Glasgow
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at hackajob.
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For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
