Business Analyst - Lending Tribe in Glasgow

We are looking for a Business Analyst to join the Lending Tribe and support the organization in identifying business requirements and solutions that address problems and opportunities.

Location

This role will be based in Glasgow.

Experience & Qualifications

• Core Business Analysis Expertise: Qualified or highly experienced BA with strong analytical thinking, problem‑solving skills, and the ability to turn complex, unstructured information into clear business rules and high‑quality deliverables (e.g. user journeys, process maps, data models, specifications).
• Proactive & Outcome‑Driven Mindset: Self‑starter who effectively plans and manages work, stays customer‑focused, prioritises clarity, accuracy, value delivery, and operational efficiency, and can work with minimum supervision to translate high‑level business requirements into detailed impact assessments.
• Stakeholder Engagement & Communication: Skilled at managing stakeholders at all levels, facilitating sessions, communicating complex ideas, handling differing viewpoints, eliciting requirements, and presenting insights confidently.

Highly Valued Skills

• Agile Delivery Capability: Experienced in Agile environments, with a track record of working in Scrum teams, collaborating with Product Owners, and contributing to iterative delivery and prioritisation of value‑driven solutions.
• Credit Domain Knowledge: Deep understanding of credit products, credit processes, customer communications, regulatory requirements, and how different parts of the credit lifecycle interact.
• Data & Automation Expertise: Skilled in analysing data structures, flows, and complex business rules, with experience in automation tools or workflow systems and a solid grasp of process optimisation and continuous improvement principles.

Key Responsibilities / Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organization.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure proposed solutions are delivered within the agreed scope.
• Support change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organization.

Assistant Vice President Expectations

• Advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness, collaborating closely with other functions/business divisions.
• Lead a team performing complex tasks, using professional knowledge and skills to deliver work that impacts the whole business function, set objectives, coach employees, assess performance, and determine reward outcomes.
• If the position has leadership responsibilities, demonstrate a clear set of leadership behaviours (Listen, Energise, Align, Develop) to create an environment for colleagues to thrive and deliver consistently excellent standards.
• Or, as an individual contributor, lead collaborative assignments, guide team members, identify needs for additional specialisation, and plan new directions and projects using cross‑functional methodologies or practices to meet required outcomes.
• Consult on complex issues, providing advice to People Leaders to support resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures to support control and governance agendas.
• Take ownership for managing risk and strengthening controls related to the work performed.
• Perform work closely related to other areas, understanding how areas coordinate and contribute to achieving organizational objectives.
• Collaborate with other areas, staying current with business activity and strategy.
• Engage in complex analysis of data from multiple internal and external sources to solve problems creatively and effectively.
• Communicate complex information that may be sensitive or difficult to convey due to content or audience.
• Influence or convince stakeholders to achieve outcomes.

Purpose of the Role

To support the organization in achieving its strategic objectives by identifying business requirements and solutions that address business problems and opportunities.

Company Values

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.