At a Glance
- Tasks: Solve complex issues and support customer deployments with cutting-edge robotics technology.
- Company: Join Dexory, a leader in revolutionising logistics through real-time data insights.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a fast-growing tech company.
- Why this job: Be at the forefront of innovation and make a real impact in the logistics industry.
- Qualifications: Strong problem-solving skills and a passion for technology; no specific background required.
The predicted salary is between 60000 - 80000 € per year.
At Dexory, we believe that real-time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented access to their operations through autonomous data capture and digital twins.
As a Forward Deployed Engineer at Dexory, you will sit inside the engineering organisation as an intelligent interface layer between our various engineering teams. Dexory operates with a global fleet of autonomous robots, supported by a 24/7 first-line support team. The Forward Deployed Engineer sits above that layer, taking ownership of complex, ambiguous issues and driving them to resolution or to the right team.
You will be one of Dexory’s first Forward Deployed Engineers, representing Dexory at the highest level in customer environments and helping to define how this function operates as we scale. This is a technically demanding role for someone who is as comfortable spotting patterns across weeks of telemetry data as they are at supporting a new customer deployment on the ground.
You will query data across logs, databases, and observability tooling, interpret point cloud scan data, and navigate Grafana, AWS, and a range of robotics‑specific tooling to investigate issues and understand their root cause. Crucially, you will also use what you learn to improve things — identifying recurring failure modes, feeding structured insights back into the engineering teams, and raising the platform’s reliability across our global fleet.
You will also support new customer deployments end‑to‑end, bridging WMS and network integration questions with robot operational and perception configuration requirements. The right person is defined by their investigative instinct and technical curiosity, not their robotics or logistics background. Domain knowledge is built on the job through close collaboration with the engineering teams.
Key Responsibilities
- Cross‑functional Triage
Forward Deployed Engineer employer: hackajob
At Dexory, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As a Forward Deployed Engineer, you will not only engage with cutting-edge technology but also have the opportunity for significant professional growth while working alongside a talented team dedicated to revolutionising the logistics industry. Our commitment to employee development, coupled with a supportive environment and the chance to make a real impact in customer deployments, makes Dexory an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Forward Deployed Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current employees at Dexory. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your problem-solving skills! During interviews, be ready to discuss how you've tackled complex issues in the past. Use examples that highlight your investigative instinct and technical curiosity.
✨Tip Number 3
Get hands-on with the tech! Familiarise yourself with tools like Grafana and AWS before your interview. The more you know about the tech stack, the better you'll impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Dexory team.
We think you need these skills to ace Forward Deployed Engineer
Some tips for your application 🫡
Show Your Technical Curiosity:When writing your application, let us see your investigative spirit! Share examples of how you've tackled complex problems in the past. We love candidates who are eager to learn and adapt, so don’t hold back on showcasing your technical curiosity.
Tailor Your Application:Make sure to customise your application for the Forward Deployed Engineer role. Highlight relevant experiences that align with our mission at Dexory. This shows us you understand what we’re about and how you can contribute to our team.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Dexory.
How to prepare for a job interview at hackajob
✨Know Your Tech Inside Out
As a Forward Deployed Engineer, you'll need to be comfortable with various technologies like AWS, Grafana, and robotics-specific tools. Brush up on these platforms before your interview. Be ready to discuss how you've used similar tools in past roles or projects.
✨Show Off Your Problem-Solving Skills
This role is all about tackling complex issues. Prepare examples of how you've resolved ambiguous problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your investigative instincts.
✨Understand the Customer Perspective
Since you'll be representing Dexory in customer environments, it's crucial to understand their needs. Research common challenges in logistics and think about how you can bridge technical solutions with customer requirements. This will show your ability to empathise and communicate effectively.
✨Be Ready to Collaborate
Collaboration is key in this role. Think about times when you've worked closely with engineering teams or cross-functional groups. Be prepared to discuss how you can contribute to team dynamics and help improve processes based on your insights.
