At a Glance
- Tasks: Lead portfolio strategies and optimise customer outcomes in a dynamic financial environment.
- Company: Join a leading financial services firm with a strong commitment to values and ethics.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Work in vibrant Edinburgh or Glasgow, with excellent collaboration across teams.
- Why this job: Make a real impact on customer experience and drive strategic change in the financial sector.
- Qualifications: Strong commercial acumen and leadership skills, with a focus on customer-centric strategies.
The predicted salary is between 65000 - 80000 £ per year.
Join us as an Existing Customer Management Commercial Manager – Cards, where you will be responsible for defining and optimising portfolio level strategies, and leading ongoing portfolio performance tracking to ensure all pricing and retention strategies adhere to the appropriate governance processes. In this role, you will work closely with stakeholders across the business to prioritise portfolio impacting changes, as well as define, manage, and optimise customer strategies to improve portfolio performance and customer outcomes.
Qualifications
- Great commercial and financial acumen, with the ability to translate strategy into sustainable financial performance
- Strategic thinking, with a proven ability to develop, assess, and adapt acquisition strategies in a dynamic environment
- Customer centric mindset, embedding customer outcomes and experience considerations into commercial decision making
- Leadership and people management skills, with experience influencing, motivating, and developing others
- Sound understanding of policy and regulation, with the ability to operate compliantly within a regulated financial services environment
- Excellent influencing and stakeholder management capabilities, enabling effective collaboration across senior internal and external stakeholders
- Highly developed analytical and problem solving skills, using insight and data to drive performance and decision making
- Great execution and delivery focus, with previous experience of driving activities from strategy through to measurable results
- Market and regulatory awareness, staying informed of industry trends, competitive dynamics, and regulatory developments impacting acquisition
Other Highly Valued Skills
- Experience in financial services or a regulated environment, with an understanding of regulatory expectations and governance requirements
You may be assessed on the key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job‑specific technical skills. This role can be based in either Edinburgh or Glasgow. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Existing Customer Management Commercial Manager – Cards employer: hackajob
At Barclays, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for career advancement, all while maintaining a strong focus on customer-centric strategies. With locations in both Edinburgh and Glasgow, we provide a vibrant cultural backdrop that enhances work-life balance and community engagement, making us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Existing Customer Management Commercial Manager – Cards
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like hackajob. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Existing Customer Management Commercial Manager – Cards
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to hackajob.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on hackajob's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at hackajob
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with hackajob.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at hackajob will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former hackajob employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
