Our client is an online business insurance provider.
Who Are We?
We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.
We're a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project', we're working to help 10,000 small businesses start or grow by 2030.
Why not check out our advert on YouTube: Our TV advert 2024: 'Simply the Best'.
Job Category
Product
Position Type
Target Openings
1
What Is the Opportunity?
Imagine stepping into a role where you hold the keys to the front door of our digital growth engine. As our Senior Product Manager for customer acquisition and research, you'll lead the top-of-funnel experience—crafting the very first impressions for small business owners as they land on our pages, research their insurance needs, and begin their journey with us.
What makes this role different? You aren't just managing a standard funnel; you are pioneering the next generation of online sales experiences. Operating in an agile, cross-functional value stream, you'll have the license to experiment, obsess over conversion optimisation, and leverage emerging AI and Generative AI technologies to completely reimagine how complex products feel to the consumer. It's the perfect blend of deep data strategy, customer empathy, and cutting-edge tech.
Here's what you'll be doing: Driving vision and roadmap: Own the discovery, delivery, and roadmap for our online sales journey, ensuring we constantly optimise our conversion flows and unlock new audiences.
Pioneering AI experiences: Proactively champion and integrate novel technologies like AI and GenAI to build highly personalised, flexible, and intuitive landing and research experiences.
Obsessing over the customer: Champion user-centered design to turn complex, misunderstood insurance products into a seamless, hassle-free online purchase journey.
Fostering a test-and-learn culture: Lead a "Build, Measure, Learn" environment, driving continuous experimentation and taking accountability for key ...
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