Digital Workplace Product Lead - Barclaycard Payments

Digital Workplace Product Lead - Barclaycard Payments

Full-Time 55000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the Digital Workplace platform, enhancing tools and user experience for effective operations.
  • Company: Join Barclays, a leading financial services provider with a commitment to innovation.
  • Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Work in a vibrant London office with a culture that values respect and integrity.
  • Why this job: Make a real impact by shaping the future of workplace technology in a dynamic environment.
  • Qualifications: Experience in digital workplace products and strong collaboration skills are essential.

The predicted salary is between 55000 - 65000 £ per year.

Join us as Digital Workplace Product Lead - Own the Digital Workplace platform as a product, providing tools, services and user experience that enable colleagues to operate effectively from Day 0. The role ensures the workplace environment is simple, scalable and automation-led, supporting rapid organisational growth without building a traditional, high‑touch IT model.

Purpose of the role

To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank’s technologies to enact the vision defined in the product roadmap.

Responsibilities

  • Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development.
  • Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team.
  • Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure.
  • Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance.
  • Monitoring of product performance to identify opportunities for optimisation that meets the bank's performance standards.
  • Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery.

Qualifications and Skills

  • Ownership of digital workplace products – EUC (End User Compute), Collaboration Tools including Google Workspace, Slack, Service Portal.
  • Experience defining product strategy, roadmap, migration, and adoption from M365 to Google Workspace.
  • Understanding of user experience, employee journeys, and use of AI for self‑service enablement.
  • Experience of leading others.
  • Experience of working in a greenfield or transformation environment.
  • Exposure to EUC environments in regulated financial services.
  • Ability to drive adoption through analytics, feedback loops, and continuous improvement.
  • Business acumen, strategic thinking, digital and technology skills, and risk and controls knowledge.

Location and Working Patterns

The successful candidate will be based in London. Our offices are located at 1 Churchill Place and 7 Westferry Circus (new BPL office). We support a hybrid working pattern with 3 days per week office‑based presence expected.

Barclays Values

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.

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Contact Details:

hackajob Recruitment Team

We think you need these skills to ace Digital Workplace Product Lead - Barclaycard Payments

Digital Workplace Management
Product Strategy Development
Collaboration Tools (Google Workspace, Slack)
End User Compute (EUC)
User Experience Understanding
AI for Self-Service Enablement
Analytics and Feedback Loops