At a Glance
- Tasks: Drive product performance and improve sales journeys using data and collaboration.
- Company: Join a dynamic team at Vitality, focused on innovation and growth.
- Benefits: Enjoy competitive salary, bonus schemes, health insurance, and flexible working options.
- Other info: Embrace a supportive environment with great career advancement opportunities.
- Why this job: Make a real impact by enhancing user experiences and driving measurable outcomes.
- Qualifications: Strong strategic thinking, data-driven mindset, and experience in product management.
The predicted salary is between 55000 - 65000 £ per year.
Team Vitality Life Policy (Enterprise)
Working Pattern: Hybrid – 2 days per week in the Vitality London Office or Stockport Office. Full time, 37.5 hours per week. We are happy to discuss flexible working!
Top 3 Skills Needed For This Role:
- Strategic and commercially astute
- Thrives in ambiguity
- Highly collaborative and influential
What This Role Is All About:
As an Internal Sales Product Manager, there is a significant opportunity to simplify journeys, improve insight, and drive better outcomes for advisers, marketing and indirectly, our end customers. You will own the evolution and performance of this experience, identifying high-impact opportunities, refining solutions with cross-functional teams, and driving measurable improvements in conversion, efficiency and user satisfaction.
What You’ll Own:
- Product performance and outcomes: Own and improve key metrics across the sales and CRM journey (e.g. conversion, drop-off, adviser efficiency, engagement).
- Problem discovery and prioritisation: Use data, user insight and commercial context to identify the highest-value opportunities across the journey, integrating AI into our advisers' day-to-day operations.
- Experimentation and optimisation: Lead a continuous optimisation approach using testing, analytics and insight to validate ideas and drive measurable impact.
- Strategy and direction: Define and evolve the product strategy for your area, aligning to broader business goals and growth priorities.
- Cross-functional delivery: Work closely with engineering, design, sales and marketing to turn ideas into high-quality, scalable product improvements.
- Stakeholder alignment: Collaborate with senior stakeholders to ensure focus on the most valuable opportunities and clear outcomes.
How You’ll Work:
You’ll operate as part of a cross-functional product team who use SAFe agile, combining product thinking, data, and collaboration to solve real business and user problems.
This Means:
- Framing problems before jumping to solutions
- Using experimentation/insight over assumption
- Balancing commercial impact with user experience
- Making trade-offs clear and intentional
Essential:
- Commercial and strategic thinking
- Able to connect product decisions to business outcomes and growth
- Data-driven mindset
- Strong experience with digital analytics, experimentation and optimisation (e.g. A/B or multivariate testing)
- Product judgement
- Comfortable prioritising effectively in complex environments with competing demands
- Influence and communication
- Able to work confidently with senior stakeholders, bringing clarity and alignment
- Proven experience owning and evolving multiple digital products
- Experience working in complex ecosystems (e.g. B2B, enterprise, regulated industries)
- Track record of improving measurable outcomes through product changes
Desirable:
- Experience with B2B sales or CRM tooling
- Demonstrated experience in a variety of organisational environments
- Passion for how AI can enhance product management and user experience
So, what’s in it for you?
- Bonus Schemes – A bonus that regularly rewards you for your performance
- A pension of up to 12% – We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance – With its own set of rewards and benefits
- Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page.
Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
CRM Product Manager - Internal Sales & AI Enablement employer: hackajob
At Vitality, we pride ourselves on being an exceptional employer that champions employee well-being and growth. With a hybrid working model, competitive bonuses, and a commitment to flexibility, we create an inclusive environment where you can thrive both personally and professionally. Join us in London or Stockport, and be part of a collaborative team that values your contributions and empowers you to make a meaningful impact in the world of internal sales and AI enablement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Product Manager - Internal Sales & AI Enablement
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for the interview process. This insider info can give us a leg up!
✨Tip Number 2
Prepare for those tricky questions! Think about how your skills align with the role of CRM Product Manager. We should be ready to discuss our strategic thinking and how we thrive in ambiguity. Practice makes perfect!
✨Tip Number 3
Show off our collaborative spirit! During interviews, highlight examples of how we've worked with cross-functional teams. This role is all about teamwork, so let’s make sure we demonstrate that we can influence and engage effectively.
✨Tip Number 4
Don’t forget to follow up! After the interview, send a thank-you email to express our appreciation for the opportunity. It’s a great way to reinforce our interest in the role and keep us top of mind!
We think you need these skills to ace CRM Product Manager - Internal Sales & AI Enablement
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills align with the role. We want to see how you can bring your strategic and commercially astute mindset to our team!
Showcase Your Collaboration Skills:Since this role is all about working closely with cross-functional teams, don’t forget to mention your experience in collaborating with others. Share examples of how you've influenced stakeholders and driven results together.
Be Data-Driven:We love a good data story! Highlight your experience with digital analytics and experimentation. Show us how you've used data to make informed decisions and improve product outcomes in the past.
Apply Through Our Website:We encourage you to apply directly through our careers page. It’s the best way for us to see your application and get you on board for an exciting journey with us at Vitality!
How to prepare for a job interview at hackajob
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the CRM product landscape and how it relates to internal sales. Familiarise yourself with the key metrics mentioned in the job description, like conversion rates and adviser efficiency, so you can discuss how you would improve these areas.
✨Showcase Your Strategic Thinking
Prepare examples that demonstrate your ability to think strategically and commercially. Think about times when you've identified high-impact opportunities or made data-driven decisions that led to measurable improvements. This will show that you can connect product decisions to business outcomes.
✨Emphasise Collaboration Skills
Since this role requires working closely with cross-functional teams, be ready to share experiences where you've successfully collaborated with engineering, design, or marketing teams. Highlight how you’ve influenced stakeholders and aligned on project goals to drive successful outcomes.
✨Be Ready for Problem-Solving Scenarios
Expect to face questions that assess your problem discovery and prioritisation skills. Prepare to discuss how you would frame problems before jumping to solutions, and be ready to talk about your approach to experimentation and optimisation using data and user insights.
