Process Owner in Coventry

hackajob is partnering directly with Sainsbury's to hire for this role.
At Argos, were a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the worlds biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.
Behind every great customer experience are the processes that keep a business running smoothly.
We're looking for a Process Owner to join our Commercial & Digital team. This is an opportunity to play a key role in shaping and improving some of our most important end-to-end business processes, working at the heart of a complex and fast-moving retail environment.
Acting as the link between our retained teams and Accenture Managed Services, you'll help ensure our processes are effective, efficient and aligned to business priorities. From driving continuous improvement and resolving operational challenges to supporting major change programmes, you'll have the opportunity to influence how we work today and help shape how we work in the future.
What you'll do
You'll take ownership of key Commercial & Digital processes, helping to ensure they continue to deliver against business objectives whilst identifying opportunities to make them even better.
Working closely with stakeholders across the business and our Accenture Managed Services teams, you'll coordinate issue resolution, support process improvements, and help embed new ways of working into day-to-day operations.
You'll play an important role in supporting change initiatives, ensuring enhancements are successfully transitioned into business-as-usual activity and that colleagues have the processes, documentati...