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- Tasks: Drive insights and strategies for Argos suppliers using the Sainsbury’s Insight Platform.
- Company: Join Argos, the UK's leading omni-channel retailer with a focus on innovation.
- Benefits: Enjoy competitive salary, bonuses, discounts, and flexible holiday options.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by transforming data into actionable insights for top brands.
- Qualifications: Experience in consumer insights, analytics, or marketing is essential.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Division / Dept: Nectar360
Location: London SSC
Reporting to: Senior Client Insight Manager
As the UK’s leading omni‑channel retailer, Argos provides a unique offer of choice, value and convenience to meet customer needs, selling products through over 800 stores, website and mobile apps. Nectar360 (N360) offers suppliers comprehensive multi‑channel marketing solutions in and around Sainsbury’s and Argos stores and online. Using Nectar, the UK’s most comprehensive customer database, teams conduct advanced analysis to uncover new insights about shopper interactions and brands.
We are looking for an ambitious Client Insight Manager with Insight Commercialisation experience to work with external Argos suppliers and internal stakeholders to drive the uptake of the Sainsbury’s Insight Platform (SIP) for Argos.
Responsibilities
- Support the delivery of the Argos Data & Insights budget, determine risks and identify opportunities to hit budget and deliver year‑over‑year growth.
- Lead and direct pipeline opportunities, annual contract renewals, run platform demonstrations, create quotes for prospective clients and work with existing brands on SIP for Argos to achieve the annual revenue target.
- Play a key role in delivering Data & Insight Services to Argos suppliers, supporting and aligning with the Nectar360 Data & Insight strategy within the N360 Argos Client Service and Data & Insight teams.
- Act as a champion of SIP for Argos, driving the proposition, landing and growing the SIP‑Argos data proposition for clients while collaborating with Client Service, Commercial, Supplier Planning and Data & Insight teams.
- Work collaboratively with client service teams (Client Directors, Senior Client Managers, Client Managers, Executive levels) and with the Data & Insights team.
- Confidently manage client relationships, develop a deep knowledge of client businesses, and help identify how SIP‑Argos will improve business decisions and opportunities.
Key Competencies – What I Need to Show
- High energy, organised, proactive and a team player with a “can‑do” attitude.
- Skilled at working in a matrix environment, influencing internal stakeholders across Tech, Product and Commercial teams while also dealing with a wide variety of clients with differing needs and requirements.
- A good negotiator, able to satisfy varying needs in the face of conflicting demands.
- Demonstrate customer‑centric thinking.
- Outstanding verbal and written communication skills and superior presentation skills.
- Anticipate next steps and future risks and opportunities within your area, taking action to address them in the absence of a given structure.
- Flex your style and manage messages for your team and stakeholders to get traction within and outside your team.
- Astute relationship management and excellent interpersonal skills across the breadth of the Sainsbury’s Argos business including Commercial functions, Supplier Planning, Data & Insight teams, and external suppliers.
- Curious on industry trends and competitive threats, seeking out and demonstrating creative thinking to leverage new opportunities to drive growth and relationships.
- Commitment to ongoing personal development.
Essential Criteria
- Experience working in a fast‑moving and pressured environment.
- Experience of working in category management, consumer insights, analytics or marketing function (Retail, General Merchandise, FMCG, or consultancy background preferred).
- Strong people and relationship‑building skills with clients.
- Experience with insight practices and/or other customer data sets and tools (e.g. GfK, NPD, Nielsen, Kantar, IRI).
- Experience working to monthly targets and financial management.
- Strong analytical and numerical capabilities.
- Outstanding verbal, written and presentation style.
- Strong management skills.
- Excellent project management.
- Comfortable leading and working with ambiguity, changing situations and stretching targets.
- High resilience and tenacity, able to deal with challenges from across the business while maintaining a positive and proactive style.
- Drive and passion that is infectious, delivering as a leader and individual while motivating the broader team to deliver stretching sales targets.
- Computer literate.
Resources Available
- Contributor to delivering significant company profit.
- Support from Argos Client Service, Data & Insights & Product teams.
- A network of Nectar360 colleagues and teams.
Decision Authority
- Proposing access levels and sharing associated platform costs.
- Client account planning and engagement roadmap.
Benefits
- Competitive salary, bonus scheme, pension.
- Discounts at Sainsbury’s, Argos, Habitat, and other retailers.
- Annual holiday allowance and option to purchase additional holidays.
- Season ticket loans, cycle‑to‑work scheme, health cash plans, pay advance.
- Employee assistance programme.
- Maternity or adoption leave up to 26 weeks’ pay, paternity leave up to 4 weeks’ pay.
- Eligibility for a performance‑related target bonus of up to 10% of salary (may vary for Nectar360).
Equal Opportunity Statement
We are committed to being a truly inclusive retailer, welcoming everyone regardless of background or where they work.
Client Insight Manager - Argos Insights employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Insight Manager - Argos Insights
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to folks on LinkedIn. The more connections you make, the better your chances of landing that Client Insight Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer presentation that highlights your experience with consumer insights and analytics. When you get the chance to meet potential employers, use this to demonstrate how you can drive growth for Argos and their suppliers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Argos or other companies you’re interested in. Express your enthusiasm for the Client Insight Manager position and ask about upcoming opportunities. You never know what might come up!
✨Tip Number 4
Follow up! After any interviews or networking events, send a quick thank-you note. It shows you’re genuinely interested and keeps you on their radar. Plus, it’s a great way to reiterate how you can contribute to the team at Argos.
We think you need these skills to ace Client Insight Manager - Argos Insights
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Insight Manager role. Highlight your experience in consumer insights and analytics, and show how your skills align with what we’re looking for at Argos.
Showcase Your Communication Skills: Since outstanding verbal and written communication is key for this role, don’t hold back! Use clear, concise language in your application and demonstrate your ability to present ideas effectively.
Highlight Your Team Player Attitude: We love a proactive team player! Share examples of how you’ve collaborated with different teams or stakeholders in the past, especially in fast-paced environments. This will show us you can thrive in our matrix structure.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at hackajob
✨Know Your Insights
Make sure you’re well-versed in the latest trends and insights related to consumer behaviour and data analytics. Familiarise yourself with tools like GfK, Nielsen, and Kantar, as these will likely come up during your interview. Being able to discuss how these insights can drive business decisions will impress your interviewers.
✨Showcase Your Relationship Skills
Since this role involves managing client relationships, be prepared to share examples of how you've successfully built and maintained relationships in previous roles. Highlight your negotiation skills and how you’ve satisfied varying client needs, especially in a fast-paced environment.
✨Demonstrate Your Proactivity
Argos is looking for someone who can anticipate risks and opportunities. Prepare to discuss situations where you took initiative to address challenges or seize opportunities without being prompted. This will show that you have the proactive mindset they value.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about past experiences where you had to manage ambiguity or changing situations, and be ready to explain how you navigated those challenges while keeping a positive attitude.