At a Glance
- Tasks: Support secure cloud users and troubleshoot critical technical issues in a cutting-edge environment.
- Company: Join Accenture, a leader in innovative cloud technology with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days vacation, private medical insurance, and extra leave for charity work.
- Other info: Dynamic 24/7 work environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on national infrastructure while developing your skills in cloud technology.
- Qualifications: Experience with Linux, IaC tools like Terraform, and a passion for learning new technologies.
The predicted salary is between 40000 - 50000 € per year.
Location: Cheltenham
Salary: Competitive salary and package dependent on experience + shift work
Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.
The Accenture secure cloud infrastructure support team are using cutting‑edge cloud technologies in an internet‑disconnected environment to support Critical National Infrastructure from a secure site in Cheltenham. You would support day‑to‑day operations and provide first‑level infrastructure and platform engineering support to a secure government client. This team will operate a 24/7/365 rota, and successful candidates will be paid a shift premium for the non‑standard unsociable shift hours that will be part of that rota. We anticipate this to commence within the first 3 months of joining.
As a Cloud Operations Engineer You Will:
- Provide frontline support to secure cloud users to troubleshoot and resolve critical technical issues.
- Manage tickets that track user queries and requests for support to document effective diagnosis, resolution, or escalation.
- Develop product knowledge in cutting‑edge air‑gapped cloud technology to support users with how‑to questions.
- Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil.
- Follow documented runbooks and procedures for high‑priority incident management for potential UK critical workloads.
The following skills and experience are essential for this role:
- Experience in working with computer systems and computer networks, specifically with the Linux operating system.
- A willingness to learn new deep skills in air‑gapped cloud architecture and operations.
- Experience in a production support / operations role to ensure a live service for users.
- Experience with IaC tools including Terraform.
- Experience with Kubernetes.
- Experience with troubleshooting issues and identifying potential bugs or failures.
- Experience with understanding network architectures and troubleshooting network‑related issues using Linux tools.
What is in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Cloud Operations Engineer in Cheltenham employer: hackajob
Accenture is an exceptional employer, offering a dynamic work environment in Cheltenham where innovation meets security. With a competitive salary and extensive benefits including generous vacation time, private medical insurance, and opportunities for charitable work, employees are encouraged to grow both personally and professionally. The culture fosters continuous improvement and collaboration, making it an ideal place for those looking to make a meaningful impact in cloud operations.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Operations Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with current employees at Accenture. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Brush up on your Linux skills and be ready to discuss your experience with IaC tools like Terraform and Kubernetes. We want to see your passion for cloud tech shine through!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you’ve tackled technical issues in the past. We love candidates who can think on their feet and troubleshoot effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Accenture!
We think you need these skills to ace Cloud Operations Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cloud Operations Engineer role. Highlight your experience with Linux, IaC tools like Terraform, and any relevant production support roles. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cloud technology and how your background makes you a great fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled technical issues in the past. We’re all about troubleshooting here, so let us know how you’ve resolved challenges using your skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our awesome team at StudySmarter!
How to prepare for a job interview at hackajob
✨Know Your Cloud Stuff
Make sure you brush up on your knowledge of cloud technologies, especially air-gapped cloud architecture. Be ready to discuss your experience with Linux and any IaC tools like Terraform. Showing that you understand the technical aspects will impress the interviewers.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific instances where you identified bugs or resolved network-related problems. This will demonstrate your problem-solving abilities and readiness for frontline support.
✨Understand the Role's Requirements
Familiarise yourself with the job description and the specific responsibilities of a Cloud Operations Engineer. Be prepared to discuss how your previous experience aligns with managing tickets, following runbooks, and supporting critical workloads.
✨Be Ready for Shift Work
Since this role involves shift work, be honest about your availability and willingness to work unsociable hours. Highlight any previous experience with shift patterns and how you managed your time effectively during those periods.
