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- Tasks: Lead communication strategies for major change programmes at Heathrow.
- Company: Join Heathrow, a dynamic hub of innovation and transformation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on creativity and strategic thinking.
- Why this job: Make a real impact by shaping how change is communicated across a major organisation.
- Qualifications: Mid-level experience in internal communications and strong stakeholder management skills.
The predicted salary is between 45000 - 55000 £ per year.
Overview
hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role.
Description
The Change Communications Manager is responsible for implementing communication strategies that support major change programmes across Heathrow. The role ensures that all relevant audiences are informed, engaged and aligned with programme objectives, enabling smooth adoption of change in a complex, fast-paced environment. Operating as a communications professional anchored to the central communications function, the role provides dedicated support to capital programmes focused on transforming and enhancing Heathrow.
Responsibilities
- Work with the central internal communications team, programme teams, business change leads and key stakeholders to develop a clear programme communication strategy and plan that communicates progress and change initiatives effectively.
- Align programme-specific communication plans with the Heathrow strategy to ensure cohesive messaging for all stakeholders and a consistent employee experience.
- Manage the delivery of communication plans for your owned initiatives, tailoring strategies and content to the needs of different audiences within Team Heathrow.
- Maximise opportunities to create dialogue with colleagues and the wider Team Heathrow – working with stakeholders to adapt approach, messaging and communications based on feedback.
- Measure and review the impact of communications activity, using data and feedback to refine and adjust the change communications approach.
- Partner with your programme team and key stakeholders to bring new ways of working, innovative practices and development opportunities to life for colleagues across Heathrow.
Qualifications
- Proven mid-level internal communications and engagement experience.
- Strong stakeholder management skills with an ability to flex your style to work with multiple audience groups – from senior stakeholder to front-line colleagues.
- Excellent written and verbal communication skills.
- Experience using end-to-end communication channels, tools and platforms (Viva Engage, Presentations, Survey Platforms, SharePoint, etc).
- Ability to think creatively and strategically and apply it to deliver successful communication strategies.
- Experience measuring success through integrated and complex data-sets to provide critical data-led change and communications benchmarks.
Change Communications Manager employer: hackajob
Contact Detail:
hackajob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Communications Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Heathrow on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Heathrow's recent change initiatives. Show us that you understand their goals and how your skills as a Change Communications Manager can help them achieve those objectives.
✨Tip Number 3
Practice your communication skills! Since this role is all about effective messaging, consider doing mock interviews with friends or using online platforms to refine your delivery and ensure you come across as confident and engaging.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Change Communications Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in internal communications and stakeholder management. We want to see how your skills align with the Change Communications Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role is all about effective communication, use clear and concise language in your application. We love a well-structured document that reflects your ability to convey messages effectively, just like you would in the role itself.
Demonstrate Your Strategic Thinking: In your application, give examples of how you've developed and implemented communication strategies in the past. We’re looking for candidates who can think creatively and strategically, so share those success stories that show off your innovative approach!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at hackajob
✨Know Your Change Communication Strategies
Familiarise yourself with various change communication strategies before the interview. Be ready to discuss how you would develop and implement a communication plan that aligns with Heathrow's objectives. This shows you understand the role and can think strategically.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed diverse stakeholders in previous roles. Highlight your ability to adapt your communication style to different audience groups, from senior management to front-line colleagues. This will demonstrate your flexibility and interpersonal skills.
✨Demonstrate Data-Driven Decision Making
Be prepared to talk about how you've used data to measure the impact of your communications in the past. Discuss specific metrics or feedback mechanisms you've implemented to refine your strategies. This will show that you can back up your communication efforts with solid evidence.
✨Engage in Dialogue During the Interview
Treat the interview as a two-way conversation. Ask insightful questions about the team dynamics and current communication challenges at Heathrow. This not only shows your interest but also your proactive approach to fostering dialogue, which is key for the role.